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Colonial Ford of Plymouth

Plymouth, MA

4.7
3,130 Reviews
Shop Colonial Ford and see what the leading Massachusetts Ford dealer has to offer. MA drivers shop with our enhanced inventory search to compare a range of Ford vehicles, including pickup trucks like the F-150 and F-250, cars like the Focus, Fusion, Mustang, and Taurus, and SUVs like the Explorer, Edge, Flex, and Expedition. Plus, you can search our huge selection of used Ford vehicles, as well as cars from other makes. Save with special sale prices or schedule your Ford service right now and trust our certified technicians to get the job done right.
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11 Pilgrim Hill Rd

Plymouth, MA

02360

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Showing 3,130 reviews

March 14, 2024

Every thing taken care of as expected. I asked for courtesy ride home and delivery of my car. Lived 1/2 mile away. More

by BOB.D.MCCORMACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2024

Very happy with the service at Colonial. They had to keep my car overnight but gave me a rental for free. Josh kept me updated on the progress, which was very helpful. More

by mmcneil03
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bowens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shayne D
March 13, 2024

From Start to finish on my purchase Joe made me feal comforable and answered all my questions truthfully. All the staff at Colonial Ford realy try to make your purchase as easy as possible. More

by Steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2024

Was a pleasure working with everyone there. They were very helpful in our decision making to purchase our new truck More

by dotmorris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dell Roderick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2024

Excellent customers service from Anthony! Open communications throughout the service process. Anthony was very mindful of my repair cost and willing to search for reasonable solutions. More

by SEGUN O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jhaki Wholey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2024

Anthony and the entire team is always courteous, attentive and timely. Service is always high quality. More

by BFNCOLLINS
Recommend Dealer
Yes
Employees Worked With
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2024

Anthony communicated well and was kind in giving a discount for an expensive job. He explained the problem well. More

by DONALD_R_WILLIAMS2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cristiani
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2024

It took 8 days (Fri. 3-1 until Fri 3-8) which quite a bit of time, and hopefully the issue is resolved. Anthony was very polite and professional throughout the process. More

by MICKEYTHERETIREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Cristiani
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2024

The people are absolutely wonderful. Everybody’s happy it’s not stressful. I’ve been through a lot of dealerships in my day and I’ve never seen anything like I just experience awesome. More

by Stitch615
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dell Roderick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Your friends at Colonial Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendan White
March 09, 2024

Horrible service. Had appointment at 8 am and sat in the waiting room for my truck until 4 pm and no one even had looked at it. I will never give you my business again More

by smcalpine4159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
dont know names
Mar 11, 2024 -

Colonial Ford of Plymouth responded

SM - Please call me to discuss as we strive to create a world class experience at Colonial Ford of Plymouth , I cannot find anything in the system showing your service visit with that said you must have the wrong dealer tagged here - as we update all customers with a TEXT - VIDEO update during the visit with Advisor Name and Contact Information several times during the day .Please remove as you were not at Colonial Ford Thanks Ron Almeida 774-773-3536 General Manager

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