Colonial Ford of Plymouth

Second Purchase John and the team were very helpful and great to work with. Made the transfer easy and comfortable. I would recommend to anyone to by from Colonial John and the team were very helpful and great to work with. Made the transfer easy and comfortable. I would recommend to anyone to by from Colonial Ford. More

Every last cent! John squeezed every last cent; giving us the highest value for our trade and lowest cost in our new F350. Very dedicated and professional sales man! E John squeezed every last cent; giving us the highest value for our trade and lowest cost in our new F350. Very dedicated and professional sales man! Entire Staff starting with internet sales all the way up to the manager no B.S. or games straight forward company and staff! Thank you John! More

My experience with the dealership/ sales agent was great! My husband and I have been a long time buyer from Colonial Ford. Jake our salesman made our transition easy, with no hassles.Friendly enviorment! My husband and I have been a long time buyer from Colonial Ford. Jake our salesman made our transition easy, with no hassles.Friendly enviorment! More

Service worth the price Purchased a brand new 2018 vehicle at Colonial Ford. From the moment I walked in the door I received prompt and professional assistance. I immediately Purchased a brand new 2018 vehicle at Colonial Ford. From the moment I walked in the door I received prompt and professional assistance. I immediately felt like my salesman, Jake Eldredge, had my best interest first. Once we found a vehicle that really fit the bill Jake, Dell Roderick and Greg Russell really worked to get the financial numbers I wanted. New cars are expensive but their customer service makes it worth the price. The car is loaded with every option, my monthly payments was within $20 dollars of my initial target price, and Jake, John, Dell and Greg each gave us their undivided attention throughout the process. More

Dishonest and non transparent I bought a 2012 F150 with 32000 mi a little less than three years ago.John was my sales guy and Dell was the sales manager at the time. They were very I bought a 2012 F150 with 32000 mi a little less than three years ago.John was my sales guy and Dell was the sales manager at the time. They were very pushy and determined to get me to drive the truck off their lot that day.I liked the truck and it was everything I was looking for but a little pricy. I basically gave them all the money for it with one concern. Warranty. Dell stated he was going to certify the truck which would cover it from bumper to bumper till 100,000 miles.Perfect I was sold. Signed the paperwork/ verified certified used paperwork,drove the truck off the lot. I was thrilled.John directed to this website and basically told me what to write if he did not write it himself.What did I care I was thrilled. John stated that if I refer someone to him I would have 100.00 dollars coming my way if they buy a vehicle from him. I have had a lot of unacceptable problems with this vehicle in my opinion based on my time and use.The first time the service department had in for a leak shortly after I bought it it took three visits and another ford dealership to correctly diagnose the problem. It was covered.A month ago I had to replace the four wheel hubs at approx. 60,000 miles. That was covered under the original drive train warranty. This month the climate control compressor.Heat defrost,AC,etc has failed. dell the Sales manager tells me it is not covered but if I bought the ESP the truck would have covered bumper to bumper for 100,000.I tell him I did he disagrees. Two weeks ago I referred a friend to John Collas my sales guy. My friend bought a car,I called John told me that I was only gonna get 50.00 because they didn't make any money on the sale.I had to call Dell sales manager he made it right and sent me a 100.00 as promised. I work on old school values,my word and a hand shake. These people do not. Shame on me but it will never happen again.I will never buy another vehicle from Colonial Ford and neither will any of my friend and family or fellow employees that work with me at the major local hospital if I can help it. More

They go the extra mile for you Just purchased my third car there. John Collas went the extra mile to help me, along with Dell Roderik and Frank it couldn't have been better. I just Just purchased my third car there. John Collas went the extra mile to help me, along with Dell Roderik and Frank it couldn't have been better. I just hope they are the team when I am ready for number 4 More

Easy transaction, great experience Buying a new car is one of my top 3 dreaded things to do. I was referred by a friend, as he purchased his truck from Colonial Ford. I saw the car on Buying a new car is one of my top 3 dreaded things to do. I was referred by a friend, as he purchased his truck from Colonial Ford. I saw the car online on Monday and I was interested. Went in on Tuesday on my lunch break, chatted quick, took the car for a spin, and left to return to work. I went back on Wednesday, at lunch, w/ a few more questions. We worked out a few details, told them the payment I wanted, and I ended buying the car and took delivery on Thursday. So it took roughly a total of two 45 minute lunch breaks and 2 hours after work to purchase a new car from Colonial Ford. By far, this was the easiest transaction I've done when it comes to buying a car. John, Dell, and Frank were all a pleasure to deal with and made the process painless. And, if you refer someone and they purchase a car, you get $100 referral bonus. Great job guys, I will refer people to the dealership and look forward to working with you in the future. THANK YOU!! More

Excellent car buying experience I just wanted to say that my experience at Colonial Ford was amazing. Everyone I worked with, especially Jake Eldridge and Sean McCarthy went above an I just wanted to say that my experience at Colonial Ford was amazing. Everyone I worked with, especially Jake Eldridge and Sean McCarthy went above and beyond to help me with my car purchase. Jake worked very hard to make sure that I found a car that I didn't just like but loved. All of the staff were very knowledgeable, helpful, and straightforward. Their help made this first car buying experience so much less stressful and I am so grateful for all of their help. I did in fact find a car that I am completely in love with. I would definitely recommend that anyone looking for a new or used car go to Colonial Ford in Plymouth. Thank you all so much for the wonderful experience and for helping me to find a great car. More

Excellence I heard about Colonial Ford through a long time friend. I bought my first car from them just recently and I have never felt more welcome at any busine I heard about Colonial Ford through a long time friend. I bought my first car from them just recently and I have never felt more welcome at any business than I was at Colonial Ford. Jake especially is a really cool guy, super helpful and knowledgeable. I have a feeling I will be coming back again and again. More

Excellent experience Straightforward sales experience. The car was perfectly priced so no need to haggle down the cost which is a nightmare for me. Friendly staff also Straightforward sales experience. The car was perfectly priced so no need to haggle down the cost which is a nightmare for me. Friendly staff also More