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Colonial Ford of Plymouth

Plymouth, MA

4.7
3,161 Reviews
Shop Colonial Ford and see what the leading Massachusetts Ford dealer has to offer. MA drivers shop with our enhanced inventory search to compare a range of Ford vehicles, including pickup trucks like the F-150 and F-250, cars like the Focus, Fusion, Mustang, and Taurus, and SUVs like the Explorer, Edge, Flex, and Expedition. Plus, you can search our huge selection of used Ford vehicles, as well as cars from other makes. Save with special sale prices or schedule your Ford service right now and trust our certified technicians to get the job done right.
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11 Pilgrim Hill Rd

Plymouth, MA

02360

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Showing 3,161 reviews

October 03, 2023

Doug at the collision center was great and reviewed the process of the body shop with me. The car was finished in 2 weeks and looks terrific! More

by norshook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug and Frank
October 03, 2023

Very efficient and they worked around my schedule to get in for service. Danielle was very nice also More

by ksheehan40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2023

Comfortable about the sevice and work received. Courteous and helpful with quest up ons asked. More

by bricktong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jamieson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2023

I purchased new tires at Colonial Ford and my vehicle has not driven the same since. I took my vehicle to another Ford dealer and was told the issue is probably related to the ball joint —but this dealer is More

by Iwannarefund
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bruce Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Almeida
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Colonial Ford of Plymouth responded

Colonial Ford Installed tires road forced balanced to factory specifications , road tested by a Master Ford Mechanic and also the General Manager who has over 30 years experience . There are no vibrations road tested and varied speeds and the steering wheel is true and free of any pulsation . Vehicles especially Transit Cargo Units will have varied vibrations during use due to road conditions - grooved pavement and load . Colonial Ford strives to satisfy each and every customer as the opportunity arises, however we will not upsell or replace parts that are not needed unlike some repair facilities. Ron Almeida General Manager

October 02, 2023

Very professional and reliable service department. I always feel well informed so I make decisions with confidence. Anthony and Danielle are pros. More

by RTEIX42585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2023

Ernesto at Colonial was great! He seemed genuinely concern about my vehicle having the maintenance it needed. More

by bmo724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto
October 02, 2023

Great service, communication was excellent and the people were fun. I'll be back (hopefully not too soon)! More

by skifun1729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jamieson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Barnett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jhaki Wholey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassie, Fabio Marini
October 02, 2023

Excellent service experience. Service Representative Kevin Cowden kept me informed throughout the process, no surprises. Well done! More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cowden
October 02, 2023

Anthony is great, since I bought my car in 2018, This dealership has really helped me out in taking care of my car for me. Anthony always keeps me informed of the maintenance coming up and goes well beyo More

by SPUNKY21RB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jhaki Wholey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2023

Anthony was very professional. He kept me well informed about the service on my car. He gave me his business card with a direct number in case I had any questions concerning my veh More

by rkacd
Recommend Dealer
Yes
Employees Worked With
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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