Ron Almeida

Great experience, very professional, and communication was perfect throughout the reservation to drop off and pickup. was perfect throughout the reservation to drop off and pickup. More

by Anthony@ne3inc.com Verified Customer Verified Customer

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Colonial Ford’s service department exceeds my expectations! The work to my vehicles is done right the first time with precision expectations! The work to my vehicles is done right the first time with precision More

by gilpinsulky Verified Customer Verified Customer

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Very very expensive and not really worth your time and effort. I'd find another dealership for anything repairs wise. effort. I'd find another dealership for anything repairs wise. More

by K F Verified Customer Verified Customer

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Noah was great. Answered all my questions and if he didn’t have an answer he got the answer. Highly recommend him for another car purchase. Answered all my questions and if he didn’t have an answer he got the answer. Highly recommend him for another car purchase. More

by davpaquet Verified Customer Verified Customer

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I went to purchase a new Ford bronco sport my salesperson was Noah and Brendan was the fiancé person. Great people to work with would highly recommend Colonial Ford again. Thanks for Reading. BT was Noah and Brendan was the fiancé person. Great people to work with would highly recommend Colonial Ford again. Thanks for Reading. BT More

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Service appointments at Colonial Ford are always easy and exceed expectations. They have a high performant team here and I surely am a lifelong customer! exceed expectations. They have a high performant team here and I surely am a lifelong customer! More

by CAPTAINBOB Verified Customer Verified Customer

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Colonial Ford of Plymouth is by far the best Ford dealership I have ever done business with. The staff is always friendly and attentive. My vehicles are always ready when promised, and their prices a dealership I have ever done business with. The staff is always friendly and attentive. My vehicles are always ready when promised, and their prices are more than fair. Honestly, I couldn’t ask for anything more. I pass a few other Ford dealerships on my way to service my vehicles there, but I will drive the extra miles every time given the exemplary service that I consistently receive. More

by MikeK Verified Customer Verified Customer

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This was the best car shopping and buying experience I’ve had. They treated me with respect professionalism and patience. They worked with me to help me finally purchase my dream car. I couldn’t be happ I’ve had. They treated me with respect professionalism and patience. They worked with me to help me finally purchase my dream car. I couldn’t be happier I chose Colonial ford , Jose and his team are OUTSTANDING! More

by obriensg Verified Customer Verified Customer

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Stopped by to look at a 2026 f600 all my questions were answered, easy transaction. answered, easy transaction. More

by Gregoryboyle Verified Customer Verified Customer

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I rarely leave reviews, but this experience deserves attention. I brought my truck in for service after a check engine light came on. The dealership claimed to have fixed the issue, but less than a week attention. I brought my truck in for service after a check engine light came on. The dealership claimed to have fixed the issue, but less than a week later, the same light came right back on, for the exact same problem. Communication was absolutely terrible. My vehicle sat there for four full days with no updates, and no good explanation of what was being done. After chasing them down multiple times, I finally learned that they actually had the wrong part the entire time. To make things worse, when I asked for my truck back (since I needed to get to work the next day), the service staff got an attitude with me, as if I was the problem for wanting my own vehicle back after they wasted four days and still hadn’t fixed anything. I expected a professional, customer-focused experience from a Ford dealership, but instead I got poor communication, zero accountability, and unnecessary frustration. I will not be bringing my truck back here, and I strongly suggest anyone else think twice before trusting their vehicle with this service department. Update – Things Have Only Gotten Worse Since posting my last review, the situation has somehow gone from bad to worse. My truck has now been back to this service department two more times for the same exact issue — and the check engine light has come on a fifth time. After months of back-and-forth, I’ve had to file formal complaints with Ford Corporate and the Better Business Bureau just to get someone to take this seriously. That’s how far things have gone — because the dealership can’t seem to properly diagnose or permanently fix the problem they keep claiming is “resolved.” At this point, the pattern is clear: poor communication, questionable workmanship, and a total lack of accountability. I’ve been without my truck for days at a time, and every time I get it back, the same warning light reappears shortly after. Ford should be embarrassed to have this location representing their brand. If you value your time, money, and sanity, do yourself a favor and take your vehicle somewhere else. More

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