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Colonial Ford of Plymouth
Plymouth, MA
3,265 Reviews
Shop Colonial Ford and see what the leading Massachusetts Ford dealer has to offer.
MA drivers shop with our enhanced inventory search to compare a range of Ford vehicles, including pickup trucks like the F-150 and F-250, cars like the Focus, Fusion, Mustang, and Taurus, and SUVs like the Explorer, Edge, Flex, and Expedition. Plus, you can search our huge selection of used Ford vehicles, as well as cars from other makes. Save with special sale prices or schedule your Ford service right now and trust our certified technicians to get the job done right.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,265 reviews
September 02, 2025
The only negative was I had to wait over two weeks for part to come in.. part to come in.. More
by blaff0428
Verified CustomerEmployees Worked With
September 01, 2025
Jose is a treasure. Throughout our experience he was friendly, helpful and knowledgeable. He took the time to show us everything about our new EV, both pre and post sale Throughout our experience he was friendly, helpful and knowledgeable. He took the time to show us everything about our new EV, both pre and post sale. We never felt rushed or pressured. More
by HOLDERNESSPM
August 28, 2025
Osvaldo Powell was great. The customer service level at Colonial Ford is outstanding, every time I go there. I usually wait in the waiting room while my car gets serviced and The customer service level at Colonial Ford is outstanding, every time I go there. I usually wait in the waiting room while my car gets serviced and the fact that they have coffee and snacks if needed is also a plus. The facility is very clean and welcoming. More
by suetrask
Employees Worked With
August 27, 2025
Colonial Ford made my appointment nice and smooth, I was in and out in an hour. I was told one to two hours so I was thrilled when it was ready in an hour, good job !!!! in and out in an hour. I was told one to two hours so I was thrilled when it was ready in an hour, good job !!!! More
by wgmarq
Employees Worked With
August 27, 2025
I had a great purchasing experience at Colonial Ford. The process took two weeks and it was quick and easy. The process took two weeks and it was quick and easy. More
by Lee
Employees Worked With
Other Employees :
The back office dept helped me get on the road and worked closely with my insurance company so that my pick-up ran smoothly
August 25, 2025
Tom was great and answered all my questions. I will be back soon for service. I will be back soon for service. More
by sean
Employees Worked With
August 21, 2025
Service was good and it was done in a short time the waiting area is nice waiting area is nice More
by TLAGRUTT
August 21, 2025
As always Kyle was great I wish Jacquie recommended a Monday appointment due to ongoing transmission concerns. Upon checking in I learning they have a specialist on Mondays. Please know as a customer I Monday appointment due to ongoing transmission concerns. Upon checking in I learning they have a specialist on Mondays. Please know as a customer I am ok if particular problems/concerns can only be addressed on particular days transmissions are very specialized. Also thank you to the tech that finally figured out the knocking noise in the roof of my truck can’t believe Ford won’t fix it with a premium care warranty. More
by Storm9700
Employees Worked With
August 19, 2025
I have never had a bad service experience at Colonial Ford. The people are friendly and capable. Ford. The people are friendly and capable. More
by rayzmom90
Employees Worked With
August 19, 2025
Booking was very easy and I got my appointment the next day. Osvaldo Powell Was extremely helpful and professional. Repair was done on time. day. Osvaldo Powell Was extremely helpful and professional. Repair was done on time. More
by fish182
Employees Worked With
