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Colonial Ford of Plymouth
Plymouth, MA
3,265 Reviews
Shop Colonial Ford and see what the leading Massachusetts Ford dealer has to offer.
MA drivers shop with our enhanced inventory search to compare a range of Ford vehicles, including pickup trucks like the F-150 and F-250, cars like the Focus, Fusion, Mustang, and Taurus, and SUVs like the Explorer, Edge, Flex, and Expedition. Plus, you can search our huge selection of used Ford vehicles, as well as cars from other makes. Save with special sale prices or schedule your Ford service right now and trust our certified technicians to get the job done right.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,265 reviews
August 16, 2025
Very easy to get a scheduled appointment friendly people at the service desk work has been very fast and well at the service desk work has been very fast and well More
by RICHROUNDS124
Verified CustomerEmployees Worked With
August 15, 2025
Brad was great, getting me an appointment before an upcoming trip, describing what had been done at previous service visits and, on the day of the appointment, keeping me informed about what did and wh upcoming trip, describing what had been done at previous service visits and, on the day of the appointment, keeping me informed about what did and what did not need to be done, and when the car would be ready. More
by pkeyl
Employees Worked With
August 15, 2025
I have been dealing with them for many years, It's been a great experience every time. Top stars for treatment. great experience every time. Top stars for treatment. More
by RLACEY0
August 15, 2025
Tom, the service writer was excellent & very thorough. He attended to all my concerns and anticipated questions that I had. He attended to all my concerns and anticipated questions that I had. More
by steve@stevekadymasonry.com
Employees Worked With
August 13, 2025
The whole process of buying the van was quick and painless! The way we need it while running a busy service business! Thank you! painless! The way we need it while running a busy service business! Thank you! More
by bayside0
August 12, 2025
We have been doing business with these good people for many years now and as dealerships go, I have found Colonial Ford to be the easiest to deal with. many years now and as dealerships go, I have found Colonial Ford to be the easiest to deal with. More
by elp813
August 11, 2025
Great employees and easy to work with! Jose Made the whole experience great. Very personable! Jose Made the whole experience great. Very personable! More
by Hurley2023
August 08, 2025
Not only did they tell me the part was in stock, but also that they could install it right away. Because I Purchased my truck there, they even gave me a discount on the part and labor. I was in and out in an that they could install it right away. Because I Purchased my truck there, they even gave me a discount on the part and labor. I was in and out in an hour and a half. More
by rjdavis39
Employees Worked With
August 05, 2025
We called 3 other Ford dealers after our brand new Bronco had a major electronic malfunction with the accelerator. We heard 1-2 weeks minimum before they could even think about looking at it, and no one wou had a major electronic malfunction with the accelerator. We heard 1-2 weeks minimum before they could even think about looking at it, and no one would help with a garaging since the entire top was off (Cape Cod in the Summer). Oz said bring it right in and he could help with the Garaging. Tom was great on check in. By 5pm on Saturday the diagnostics were done and the part was ordered. Although they said it would be done by Thursday Tom called Tuesday and said it was done. Superb experience. Plus a luxury car experience in the waiting area to boot. One thing though; I called the manager Garret and left a message to tell him how great the team was. But he never called back. That’s the only ding. More
by mark.maragni
August 04, 2025
This review has nothing to do with Kyle. Kyle was a five out of five for the service visit. what I do wish to note is that I was highly disappointed to learn that the entire service departme Kyle was a five out of five for the service visit. what I do wish to note is that I was highly disappointed to learn that the entire service department advisor crew is new. I’ve been going there for the last nine years and I’ve built relationships trusting relationships with the advisors. nine years ago at the old location. I was happy the service department had a hometown feel. Yes it was old, but the service was awesome. Nine years later and for some reason, I am left with building new relationships with new advisors that just like to xxxxxxxx and I don’t know if I will ever be able to trust any of them again and this includes the new manager of the service department Garrett. There is clearly something wrong with leadership at the dealership If your entire service department leaves. I have been a manager for over 20 years, Yes team members come and go, but never all at once if you’re a good manager. For you to lose people like Anthony and Danielle. You clearly did not know what you had. These people built relationships with your customers they cared and I trusted them. Kyle was the first new advisor in a long time and he grew on me, but I can already tell you some of my more recent interactions with Garrett and another advisor did not go all that well and I’m not looking forward to future visits as of right now Shame on you general manager for not listening to your team and losing advisors that cared and were trusted by many. More
by Storm9700
