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Colonial Ford of Plymouth

Plymouth, MA

4.6
3,443 Reviews
Shop Colonial Ford and see what the leading Massachusetts Ford dealer has to offer. MA drivers shop with our enhanced inventory search to compare a range of Ford vehicles, including pickup trucks like the F-150 and F-250, cars like the Focus, Fusion, Mustang, and Taurus, and SUVs like the Explorer, Edge, Flex, and Expedition. Plus, you can search our huge selection of used Ford vehicles, as well as cars from other makes. Save with special sale prices or schedule your Ford service right now and trust our certified technicians to get the job done right.
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11 Pilgrim Hill Rd

Plymouth, MA

02360

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Showing 3,443 reviews

April 17, 2026

Had my car taken in for service by Peter I need new tires so I’m waiting for him to get in touch with me. I want the original tires that came with the car. More

by sal2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2026 -

Colonial Ford of Plymouth responded

Sal, our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Ford of Plymouth! Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

Apr 20, 2026 -

sal2019 responded

I am always happy to bring my Mustang to colonial Ford or Plymouth. They take real good care of me so if you would be so kind, I need to get tires and they said they were out of stock the tires I want the tires that came with the Mustang when I bought it so if you could check that out for me, I would appreciate it very much thank you so much Sally

April 15, 2026

My car was brought in after hitting a pothole. The initial assessment was the tire was damaged and needed replacement. I have Road Hazard insurance. My service writer said he couldn't release the More

by RMCGUINESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Peter Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : No longer at Colonial
Apr 16, 2026 -

Colonial Ford of Plymouth responded

I'm sorry to hear that your initial visit didn't meet the high standards that guests have come to expect from our dealership, but happy that Peter was able to finally resolve the issue. If you would like to discuss further, please feel free to contact me directly. Unfortunately with third party service contacts not purchased through Colonial Ford the hassle for the customer is as great as the hassle we have trying to collect payment for services rendered . Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

Apr 16, 2026 -

Colonial Ford of Plymouth responded

I'm sorry to hear that your initial visit didn't meet the high standards that guests have come to expect from our dealership, but happy that Peter was able to finally resolve the issue. If you would like to discuss further, please feel free to contact me directly. Unfortunately with third Party Agreements that were not purchased through Colonial Ford Plymouth the hassle is just as great for Colonial Ford Plymouth to collect payment for services rendered , that is why we always suggest paying out of pocket and dealing direct with your individual provider for reimbursement . Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

April 15, 2026

I had the works package done and an update for software on my 2024 Bronco. More

by livelyjc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Rydings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2026 -

Colonial Ford of Plymouth responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Ford of Plymouth. We look forward to having you as one of our valued customers for many more years to come! Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

April 13, 2026

The staff was great, Peter was very professional. I arrived early for my appointment and was greeted right away by the valet in the drive through. My recall repairs were completed quickly and efficie More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2026 -

Colonial Ford of Plymouth responded

It’s wonderful to hear that Peter and our service team greeted you right away, completed your Ford Explorer recall repairs efficiently and took time to explain everything while complimenting your vehicle’s condition. We appreciate you sharing these details and look forward to assisting you again. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

April 13, 2026

Anthony was very helpful and got my truck in and out without any interruptions. Great job! More

by ROBBOWEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Apr 13, 2026 -

Colonial Ford of Plymouth responded

Glad to know your Ford F-150 service went smoothly with no interruptions. We aim to make visits efficient so you can get back to your day quickly. Thank you for sharing your experience. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

April 09, 2026

Pleasure to do business with as always seamless transaction ! Manager and sales are top notch , delivering on time . More

by viktart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dell Roderick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Brizida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2026 -

Colonial Ford of Plymouth responded

Thank you for the five-star rating and for trusting us with your Ford Mustang. We’re glad the transaction went smoothly and that our manager and sales team delivered on time. We appreciate your continued business and look forward to your next visit. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

April 02, 2026

This dealership has a professional yet personable staff. Peter greeted me and kept me updated on the status of my vehicle (always with a smile). They checked my vehicle and performed the services required More

by pattymello
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2026 -

Colonial Ford of Plymouth responded

Thank you for noting Peter’s friendly updates as we serviced your Ford Explorer. It’s rewarding to hear the work was completed swiftly and that the coupon helped reduce your cost. We look forward to welcoming you back for future service. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

April 02, 2026

Not an easy dealership to work with. Purchased a used vehicle and got the runaround. More

by msmith
Recommend Dealer
No
Employees Worked With
Greg Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2026 -

Colonial Ford of Plymouth responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned, and we would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

April 02, 2026

Kept me updated with the necessary information about my auto. Quick, professional, courteous. Couldn't ask for more. More

by frankobr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2026 -

Colonial Ford of Plymouth responded

Thank you for pointing out how Peter kept you informed during your Lincoln service. We’re glad our team could deliver quick and courteous support. We look forward to assisting you again in the future. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

April 02, 2026

This is the 3rd vehicle purchase from Colonial Ford in 4 years. Again a smooth process from ordering through delivery. Highly recommend them, great team all around. More

by llthompson2101
Recommend Dealer
Yes
Employees Worked With
Your friends at Colonial Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2026 -

Colonial Ford of Plymouth responded

Thank you for choosing us for your third vehicle purchase in four years. It’s great to hear the ordering and delivery went so smoothly once again. We appreciate your recommendation. Your friends Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

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