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Colonial Ford - Service Center

Plymouth, MA

4.6
1,252 Reviews

1,252 Reviews of Colonial Ford - Service Center

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July 02, 2025

Service department was very courteous and efficient. I have nothing negative to say about them! Thank you! More

by cawjaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jhaki Wholey
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2025

Easy drop off and pick up. Service advisor was quick and professional. Good to go. More

by mitchmcclain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle in service
July 01, 2025

Consistent provider of excellent quality and on-time service. Received vehicle as promised and very easy to schedule appointment. Highly recommend!! More

by CAPTAINBOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dell Roderick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bowens
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2025

Sales and finance were great! They made the process easy and enjoyable. Thank you for your customer service. More

by Cfarrow0905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2025

Pleasant people but the wait time seemed longer than necessary for a simple registration transfer when picking up my new car More

by linduh426
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Your friends at Colonial Ford
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendan Bourgeois
June 27, 2025

The mechanical service was excellent. Paperwork very efficient. Would have liked to have seen a quick cleanup of interior as seen at other dealerships. More

by RTJOHNSON73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jhaki Wholey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

Great service experience at Colonial Ford! We would definitely recommend this dealership to friends and family. More

by LADUE65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2025

We had a great experience at Colonial Ford! My salesman, Shawn, was excellent! He answered all my questions and gave me great information on our new F-150 Crew cab! We continue to get great sup More

by jmacomber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Daoust
June 19, 2025

Excellent service from all people involved. Highly recommend this dealership to anyone needing a vehicle or service. More

by RICHHARKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jamieson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

Danielle reviewed the maintenance history with me in order to recommend the correct maintenance for my mileage. The service was done in a timely manner, and was called when the car was ready for pickup More

by PRRyan68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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