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Colonial Ford - Service Center

Plymouth, MA

4.6
1,229 Reviews

1,229 Reviews of Colonial Ford - Service Center

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April 20, 2023

Professional, kind, quick service. Vito was an excellent Sales Consultant to work with on our trade-in and EV purchase. Thanks again for all your help! More

by TGiles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vito Umbro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Medeiros
April 20, 2023

Friendly and professional environment. From the greetings, to hospitality of staff, you feel very welcomed when coming in for service. Highly recommend, plus there’s free coffee! More

by Gooddaytohaveagoodday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jamieson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jhaki Wholey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valet Department , Brianna Medeiros
April 19, 2023

Radio still doesn't work right and I don't want to tie the car up for another week. More

by JIMINYT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2023

It was an absolute pleasure for us and wonderful salesman that will be in the future to be good friendship More

by b.diorio
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rick Jamieson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Dziedzic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean McCarthy, Nick Healey, Fabio Marini
April 18, 2023

Brianna at the front desk was a huge help and really makes the process run so very smooth. More

by ROBDUNN79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Medeiros
April 18, 2023

Absolutely awesome to deal with. They made it easy and convenient to pick up the vehicle. More

by policechief0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Wright
April 17, 2023

Professional and friendly service advisors, technicians, nice facility, and they explain what service is needed. More

by KA_WASHBURN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jhaki Wholey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2023

Good job all around, kept me informed, sooty was looking at new trucks when done More

by SHEmJ5775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jamieson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jhaki Wholey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Medeiros, Fabio Marini
April 15, 2023

Worst customer service. 3 weeks for warranty work with zero communication.I had to call every 3or 4 days to find out the status of my truck.No returned text or calls until I More

by scoen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bruce Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Barnett
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2023

Great service from our Service Coordinator! She was great to work with and provided additional services for us like pick-up of our vehicle! More

by eastaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jhaki Wholey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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