Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Colonial Hyundai
Downingtown, PA
2,075 Reviews
When it comes to having a comprehensive dealership experience in your search for a new vehicle, we here at Colonial Hyundai in Downingtown pride ourselves on being able to provide it for you. Our goal is to offer you a Fast, Easy, Better way to find a new or used vehicle that fits all of your needs, all while offering many services and perks, and being an active member of the community. It's why we want you to stop in and take a look at what we have to offer, and to hear from you if you have any questions!
The moment you step into our showroom, you'll be greeted by a welcoming team who are here to serve you. Whether you're visiting us from Coatesville, Phoenixville, or anywhere in between, we'll listen to your needs and help you find the right vehicle in our lineup. Regardless if you're looking for a Sonata, Elantra, Ioniq, Tucson, or Santa Fe, we're here to create a Fast, Easy, Better way for you to buy a Hyundai. Stop in for a test drive, and you'll be able to experience any one of our vehicles, hands-on-all without any pressure. Our sedans, crossovers, and SUVs stand out thanks to Hyundai Assurance, which provides drivers of new vehicles with a variety of incredible perks. This program includes Blue Link connected care, 24/7 roadside assistance, and many other car care features for the first year of ownership so you always have peace of mind when you're driving a Hyundai. Additionally, you will find many quality pre-owned vehicles that provide standout savings you won't find anywhere else.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,075 reviews
October 31, 2018
Friendly and easy. Costco sent me to your dealership, where I met Walter. Your salesman was a pleasure to deal with. Very knowledgeable of your inventory, and very help Costco sent me to your dealership, where I met Walter. Your salesman was a pleasure to deal with. Very knowledgeable of your inventory, and very helpful finding the Santa Fe I was looking for. I would definitely recommend buying from you guys. More
by Harry 1951
Verified Customer
October 31, 2018
friendly people but poor communication between departments People are terrific and friendly individually but the different departments do not communicate well to know what the other department is doing or sayi People are terrific and friendly individually but the different departments do not communicate well to know what the other department is doing or saying. Special individual recommendation goes to Donna in service; she has been fantastic to deal with. Actually scheduling service and the knowledge of that person has been really poor. Being guaranteed to always have a genesis loaner available during the sales cycle to being told when I tried to schedule my last service that never once was there a genesis available for loaner (which by the way the last time I had service I was given a genesis loaner) was nonsense. Was told during sales cycle how easy scheduling service was via the online portal to only find out you can not get a loaner when you schedule online was frustrating and inefficient. Being told I could pay in store if I wanted but finding out later you can not make any genesis payments in store was frustrating. Also was given a lovely group of restaurants they have partnered with during the sales cycle to trying to use one of the coupons and being told by the manager they had never heard of that so they wouldn't accept it. Ultimately they promised a lot of details and fell really short in that area. Again, very nice and welcoming people but don't think they have the "luxury" experience they are advertising ready to be rolled out yet. More
by BRIANBOOTH5534
Employees Worked With
October 31, 2018
Replace tire Excellent, goof service. Done in a timely fashion. Good price, friendly service. I bought my car there and I have always been quite satisfied.Donna Excellent, goof service. Done in a timely fashion. Good price, friendly service. I bought my car there and I have always been quite satisfied.Donna is quite knowledgeable. More
by AROUTZAHN1313
October 30, 2018
Great service despite difficult problem. My car has a had a difficult electrical problem that they have so far not been able to figure out, but JP and the rest of the team have been awesome. My car has a had a difficult electrical problem that they have so far not been able to figure out, but JP and the rest of the team have been awesome. They generously did not charge for additional labor costs since the problem wasn’t solved, were able to take my car in unscheduled while the problem was happening, and they were great about keeping me updated and ensuring I had transportation. More
by SP
Employees Worked With
JP
October 29, 2018
great fast service on oil change plus a recall on air bag module completed on time Jim Carpenter was great would recommend him to anyone will deal with fast service on oil change plus a recall on air bag module completed on time Jim Carpenter was great would recommend him to anyone will deal with him again More
by HSWRIGHT2
Employees Worked With
James Carpenter
October 29, 2018
Staff Lou, Michael, James and David were fantastic to deal with. Tom in management was ignorant, arrogant, rude and disrespectful to me and made the entire Lou, Michael, James and David were fantastic to deal with. Tom in management was ignorant, arrogant, rude and disrespectful to me and made the entire experience very very disappointing. More
by HIMEY11
Employees Worked With
Other Employees :
Tom Cassidy, James Carpenter
October 25, 2018
Customer service The lady in custom service at the first desk was very nice and did her job quickly and courteous! But the area where you sit Ned’s to be bigger ! The lady in custom service at the first desk was very nice and did her job quickly and courteous! But the area where you sit Ned’s to be bigger ! More
by CBB53889
Employees Worked With
Not sure of her name sits at the first desk, very nice lady
October 25, 2018
What a pleasant experience This was the 4th car purchased by my husband and I with our salesman. So friendly and service was wonderful. We also recommended the dealership and M This was the 4th car purchased by my husband and I with our salesman. So friendly and service was wonderful. We also recommended the dealership and Mike, our salesman, to neighbors who purchased two cars. Everyone is happy with their new cars as well as maintenance service. More
by BOBANDEILEENAT1119
October 24, 2018
customer service Great customer service by JP? young man. in and out with an oil change, tire rotation quickly. Obviously I'll go back and recomend. Thank you. Great customer service by JP? young man. in and out with an oil change, tire rotation quickly. Obviously I'll go back and recomend. Thank you. More
by JEFF9309
Employees Worked With
i think it was James. Good dude., James Carpenter
October 24, 2018
Air conditioning woes 4 trips finally got my air conditioning working again. Problem should have been diagnosed sooner. Staff is friendly yet professional. AC is working 4 trips finally got my air conditioning working again. Problem should have been diagnosed sooner. Staff is friendly yet professional. AC is working fine after condenser was replaced in my 6 yr old Santa Fe. Don’t think it should failed so soon in a car with my mileage. More
by FRDIORIO1
Employees Worked With
James Carpenter
