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Colonial Hyundai
Downingtown, PA
2,075 Reviews
When it comes to having a comprehensive dealership experience in your search for a new vehicle, we here at Colonial Hyundai in Downingtown pride ourselves on being able to provide it for you. Our goal is to offer you a Fast, Easy, Better way to find a new or used vehicle that fits all of your needs, all while offering many services and perks, and being an active member of the community. It's why we want you to stop in and take a look at what we have to offer, and to hear from you if you have any questions!
The moment you step into our showroom, you'll be greeted by a welcoming team who are here to serve you. Whether you're visiting us from Coatesville, Phoenixville, or anywhere in between, we'll listen to your needs and help you find the right vehicle in our lineup. Regardless if you're looking for a Sonata, Elantra, Ioniq, Tucson, or Santa Fe, we're here to create a Fast, Easy, Better way for you to buy a Hyundai. Stop in for a test drive, and you'll be able to experience any one of our vehicles, hands-on-all without any pressure. Our sedans, crossovers, and SUVs stand out thanks to Hyundai Assurance, which provides drivers of new vehicles with a variety of incredible perks. This program includes Blue Link connected care, 24/7 roadside assistance, and many other car care features for the first year of ownership so you always have peace of mind when you're driving a Hyundai. Additionally, you will find many quality pre-owned vehicles that provide standout savings you won't find anywhere else.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,075 reviews
October 06, 2018
Service department not addressing my concerns I have requested service for the same problem the last 3 visits. The problem has not been resolved and the end of my warranty is approaching. I have I have requested service for the same problem the last 3 visits. The problem has not been resolved and the end of my warranty is approaching. I have sent an email to the service manager and have not received any acknowledgment. Very disappointing. More
by MTWEAVER67
Verified CustomerEmployees Worked With
October 05, 2018
Some improvements needed Service OK. Concierge service needs improvement. Communication with customer needs improvement. Had oil change and inspection work done. I expected ca Service OK. Concierge service needs improvement. Communication with customer needs improvement. Had oil change and inspection work done. I expected car to be returned same day it was picked up. Didn't return until following day. Had to call several times to update status. Colonial did not initiate any calls and concierge driver seemed to get lost despite specific directions. More
by MSCHNEIDER330
Employees Worked With
JP Jones
October 05, 2018
Engine replacement Donna did a great job keeping me informed. Unfortunately it took Hyundai 8 weeks to deliver the engine, but the service department did a great job wit Donna did a great job keeping me informed. Unfortunately it took Hyundai 8 weeks to deliver the engine, but the service department did a great job with the replacement. The car was returned to me running well and nice and clean! More
by FrankW
Employees Worked With
October 05, 2018
Purchase and Service Felt the team had our interest in mind in providing our needs and service the best deal for the car we purchase. I felt very confident these men worke Felt the team had our interest in mind in providing our needs and service the best deal for the car we purchase. I felt very confident these men worked with my wife and I to address our vehicle and financial needs. More
by J.KELLY
October 04, 2018
Fantastic experience, quick turn around and great car Our sales person found a great and appropriately priced used Elantra for our daughter's first car. Turn around time from test drive to purchase was qu Our sales person found a great and appropriately priced used Elantra for our daughter's first car. Turn around time from test drive to purchase was quick and all of the paperwork done efficiently. This was our first experience at Colonial Hyundai of Downingtown and we would definitely return. More
by MICHELEUSA
Employees Worked With
October 04, 2018
Great dealership The service department is good. The service reps are friendly and helpful and best of all know what they are talking about. The waiting room is clea The service department is good. The service reps are friendly and helpful and best of all know what they are talking about. The waiting room is clean and comfortable. The parking area for service has expanded which makes it much easier to find a spot. Don't hesitate to use Colonial Hyundai's service More
by maggiejean
October 03, 2018
Everyone at this dealership very attentive including Moses My second visit to Colonial and leased again with them. The customer service there is always top notch. Not sure of her name but in the Service Depart My second visit to Colonial and leased again with them. The customer service there is always top notch. Not sure of her name but in the Service Department the woman at the desk made cookies and was offering them to customers while they waited! I do however feel like if HYUNDAI offers you a TV (in writing) to everyone who buys or leases a vehicle that day, THEN YOU SHOULD FOLLOW THRU AND GIVE IT TO THEM ! That was disappointing ... More
by Catb358
October 03, 2018
Courteous friendly efficient..Jim was excellent As above..we had a problem on the road having purchased the vehicle in the morning in NY...Jim arranged an inspection and s followup. As above..we had a problem on the road having purchased the vehicle in the morning in NY...Jim arranged an inspection and s followup. More
by IANCAMPBELL11
October 03, 2018
10/10 A+ Excellent! Donna was amazing and was more than impressed with everything from start to finish. Thank you so much for the continued great service. Donna was amazing and was more than impressed with everything from start to finish. Thank you so much for the continued great service. More
by JL
Employees Worked With
October 03, 2018
Great Salesman Mike and Lou were great! The only problem that I had was the numerous amount of hard credit inquiries made but that is not their department. Mike and Lou were great! The only problem that I had was the numerous amount of hard credit inquiries made but that is not their department. More
by KEYGA
