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Colonial Hyundai
Downingtown, PA
2,075 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,075 reviews
August 28, 2020
It’s my first time at this dealership. I decided to have my ‘18 Hyundai Tucson inspected there as it’s down the street from my new home. I’m glad I went there. Though I had little interaction with anyone, t my ‘18 Hyundai Tucson inspected there as it’s down the street from my new home. I’m glad I went there. Though I had little interaction with anyone, the interaction I did have was pleasantly and friendly. When I called to make an appointment, they offered the ever convenience of dropping my vehicle off the night before for the inspection to take place the next day. I unfortunately left my motorcycles insurance card instead of my Tucson’s. Bryan called me (I don’t answer numbers I don’t know) so he then texted me. I liked that as it’s more convenient to text while I’m busy at work. He told me the issue with the card but was easily able to resolve it with a screenshot of my vehicle’s insurance card opposed to having to take the physical card there. I also like that their cashier is open until 7:30pm. Once there, checking out was simple and quick. It’s also important to note that everyone was wearing masks (properly). Marco serviced my vehicle. When I got in my vehicle, it was wiped down and cleaned in all touch point areas and more, as they stated they would. I also received automated text reminder for my appointment and what service will be performed. I am pleased with my experience and will come back in the future. Maybe for a new vehicle in the future. More
by Chelii
Verified CustomerEmployees Worked With
Bryan Okubo, Marco Carrera
August 27, 2020
Best Dealership Ever!!! I’ve bought 7 cars there... Hoping the 10th one is FREE!! Lol Great Place To Buy A Hyundai, or Genesis!! I’m a customer for Life!! Hoping the 10th one is FREE!! Lol Great Place To Buy A Hyundai, or Genesis!! I’m a customer for Life!! More
by VINCEPERRY1
Employees Worked With
John Ashdale, Lou Ziegler, Brad Triplett, Ted Karwat, Michael Wilkinson, David Smith, Donna Feliciano, Jack Provence, Clint Rupert
August 25, 2020
The service provided was explained and was completed in the time frame referenced. Disappointed that I was unable to be offered a drive to a shopping center less than a mile away. the time frame referenced. Disappointed that I was unable to be offered a drive to a shopping center less than a mile away. More
by giattini
Employees Worked With
Bryan Okubo
August 24, 2020
The service provided was explained and was completed in the time frame referenced. Disappointed that I was unable to be offered a drive to a shopping center less than a mile away the time frame referenced. Disappointed that I was unable to be offered a drive to a shopping center less than a mile away More
by tshaw10725
Employees Worked With
Jason Merkel
August 24, 2020
What a fantastic experience at this dealership! Wonderful people and service. No pressure environment on purchasing a vehicle, everyone was a pleasure to work with and all of our questions were answered in d people and service. No pressure environment on purchasing a vehicle, everyone was a pleasure to work with and all of our questions were answered in detail. Highly recommend buying a vehicle from this dealership. More
by arightler
Employees Worked With
Lou Ziegler, Jim Ballezzi
August 22, 2020
He was very personal, kind and understanding. He was helpful and ready to listen and answer any questions. Lovely would recommend. Very happy with it helpful and ready to listen and answer any questions. Lovely would recommend. Very happy with it More
by abbyszab1998
Employees Worked With
Jack Provence
August 20, 2020
Donna Feliciano is very professional kind and Curtis and explains every thing so you can under stand what my car needs and I never feel pressured into anything explains every thing so you can under stand what my car needs and I never feel pressured into anything More
by BIGGJIM53
Employees Worked With
Donna Feliciano
August 18, 2020
I have purchased 6 cars from this dealership and have dealt with Lou Ziegler who is just the best... I consider him a friend not a salesman. The whole dealership is exceptional from sales to office and dealt with Lou Ziegler who is just the best... I consider him a friend not a salesman. The whole dealership is exceptional from sales to office and service! Good people should be recognized and rewarded!! More
by BSMEDLEY
Employees Worked With
Lou Ziegler, Jim Ballezzi
August 18, 2020
I love Hyundai cars and the maintenance service provided by Colonial Hyundai. My only regret is about the Term Care Platinum Plus policy I bought for my leasing period. I was told it would cover everything by Colonial Hyundai. My only regret is about the Term Care Platinum Plus policy I bought for my leasing period. I was told it would cover everything with the maintenance, but it actually covered only the broken parts. I suggest to be clear with your next customers about what it is included in this policy. More
by MCIRCELLI.MC
Employees Worked With
Michael WIlkinson, Donna Feliciano
