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Colonial Hyundai
Downingtown, PA
2,075 Reviews
When it comes to having a comprehensive dealership experience in your search for a new vehicle, we here at Colonial Hyundai in Downingtown pride ourselves on being able to provide it for you. Our goal is to offer you a Fast, Easy, Better way to find a new or used vehicle that fits all of your needs, all while offering many services and perks, and being an active member of the community. It's why we want you to stop in and take a look at what we have to offer, and to hear from you if you have any questions!
The moment you step into our showroom, you'll be greeted by a welcoming team who are here to serve you. Whether you're visiting us from Coatesville, Phoenixville, or anywhere in between, we'll listen to your needs and help you find the right vehicle in our lineup. Regardless if you're looking for a Sonata, Elantra, Ioniq, Tucson, Santa Fe, or Palisade, we're here to create a Fast, Easy, Better way for you to buy a Hyundai. Stop in for a test drive, and you'll be able to experience any one of our vehicles, hands-on, all without any pressure. Our sedans, crossovers, and SUVs stand out thanks to Hyundai Assurance, which provides drivers of new vehicles with a variety of incredible perks. This program includes Blue Link connected care, 24/7 roadside assistance, and many other car care features for the first year of ownership so you always have peace of mind when you're driving a Hyundai. Additionally, you will find many quality pre-owned vehicles that provide standout savings you won't find anywhere else.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,075 reviews
January 20, 2020
Poor experience I was recently in the service department for a routine electronic update per a recall. The recall notification said the service would be completed in I was recently in the service department for a routine electronic update per a recall. The recall notification said the service would be completed in an hour. It took over 3 hours to complete the service. Also, the service center completed a full inspection of my vehicle (which I did not need as it was inspected two months ago by my own mechanic and also not advertised as part of the recall repair). During the inspection, they improperly re-installed the cover to the cabin air filter, so my glove compartment would not shut and I had to fix the issue myself. Everybody I talked to was generally friendly, however it was totally annoying to get in my car and have to deal with something; not to mention I was waiting for way longer than was advertised. More
by jcs8787
Verified CustomerEmployees Worked With
not including any employees in the office specifically because they didn't do anything wrong
January 20, 2020
Professional Experience My salesman Michael Wilkinson was very knowledgeable, professional, and helpful throughout the complete process of my recent purchase. He made the buy My salesman Michael Wilkinson was very knowledgeable, professional, and helpful throughout the complete process of my recent purchase. He made the buying experience an easy transition with his prompt follow up to all my questions and concerns. His obvious years of experience was a pleasure to deal with, unlike other dealerships in the area. George Clark was also helpful and very detailed during the financing aspect of my purchase. Would highly recommend this dealership to anyone looking for a smooth vehicle purchase experience. More
by fkp1004
January 18, 2020
The experience was great. Everyone was so nice and helpful! I’m glad I chose this dealership to purchase my new car. I will definitely recommend this place to my friends helpful! I’m glad I chose this dealership to purchase my new car. I will definitely recommend this place to my friends More
by STARKEYCAITLYN
Employees Worked With
Humberto Bernal, George Clark, Andy Smith
January 16, 2020
REBALANCING TIRES HANDLED VERY COURTEOUSLY FROM DONNA THE SERVICE TECH TO THE ACTUAL TECH THAT REBALANCED MY NEW TIRES. EXCELLENT JOB. THE ACTUAL SERVICE TECH WAS ALS HANDLED VERY COURTEOUSLY FROM DONNA THE SERVICE TECH TO THE ACTUAL TECH THAT REBALANCED MY NEW TIRES. EXCELLENT JOB. THE ACTUAL SERVICE TECH WAS ALSO GREAT, BUT CANNOT REMEMBER HIS NAME. VERY DETAIL ORIENTED AND DID AN OUTSTANDING JOB. More
by ART21
Employees Worked With
January 16, 2020
I had problem with my car went without appointment my car was fixed in 2 hours with explanation about problem. Very helpful team. Love this shop. was fixed in 2 hours with explanation about problem. Very helpful team. Love this shop. More
by rouaidas
Employees Worked With
Ruben Escobar
January 16, 2020
Great coordination and follow up by Donna. She was very pleasant and professional. Pick up and delivery guys were courteous and prompt. Great overall experience! pleasant and professional. Pick up and delivery guys were courteous and prompt. Great overall experience! More
by SACCHETTI
Employees Worked With
January 16, 2020
Outstanding as usual, Donna us a joy to work with always, and a big reason why we keep coming back to Colonial. Way to go Donna, you rock! and a big reason why we keep coming back to Colonial. Way to go Donna, you rock! More
by 3GANZBOYS
Employees Worked With
January 15, 2020
Satisfied consumer The service department at Colonial Hyundai was very efficient and friendly with my service appointment. They kept me posted on the repair and called m The service department at Colonial Hyundai was very efficient and friendly with my service appointment. They kept me posted on the repair and called me when the repair was finished More
by dasgood751
Employees Worked With
David Wagner
January 15, 2020
Good Service Service Center employees were friendly and knowledgeable. Car was serviced in a timely manner. I was notified of what needed to be done before any w Service Center employees were friendly and knowledgeable. Car was serviced in a timely manner. I was notified of what needed to be done before any work was started, so that I could make the decision of whether or not they should perform the service. More
by MBgal
Employees Worked With
David Wagner
January 15, 2020
Awesome Experience - Buy from Colonial Hyundai! Great experience with this dealership! We first dealt with the manager, Dave Smith, who was not only helpful and professional, but was confident that Great experience with this dealership! We first dealt with the manager, Dave Smith, who was not only helpful and professional, but was confident that we would be satisfied with our experience. He introduced us to our sales person, Lou Ziegler, who was amazing. Lou was friendly, extremely knowledgeable, and helpful every step of the way, and has followed up with any questions we have had even after the purchase. Would definitely recommend Colonial Hyundai. More
by sdshelanski
