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Colonial Hyundai

Downingtown, PA

4.2
2,075 Reviews
When it comes to having a comprehensive dealership experience in your search for a new vehicle, we here at Colonial Hyundai in Downingtown pride ourselves on being able to provide it for you. Our goal is to offer you a Fast, Easy, Better way to find a new or used vehicle that fits all of your needs, all while offering many services and perks, and being an active member of the community. It's why we want you to stop in and take a look at what we have to offer, and to hear from you if you have any questions! The moment you step into our showroom, you'll be greeted by a welcoming team who are here to serve you. Whether you're visiting us from Coatesville, Phoenixville, or anywhere in between, we'll listen to your needs and help you find the right vehicle in our lineup. Regardless if you're looking for a Sonata, Elantra, Ioniq, Tucson, Santa Fe, or Palisade, we're here to create a Fast, Easy, Better way for you to buy a Hyundai. Stop in for a test drive, and you'll be able to experience any one of our vehicles, hands-on, all without any pressure. Our sedans, crossovers, and SUVs stand out thanks to Hyundai Assurance, which provides drivers of new vehicles with a variety of incredible perks. This program includes Blue Link connected care, 24/7 roadside assistance, and many other car care features for the first year of ownership so you always have peace of mind when you're driving a Hyundai. Additionally, you will find many quality pre-owned vehicles that provide standout savings you won't find anywhere else.
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4423 Lincoln Hwy

Downingtown, PA

19335

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Showing 2,075 reviews

October 30, 2019

Best experience ever! The staff at Colonial Hyundai were just perfect. they were courteous and they were great! . I would most definitely recommend this dealership and the More

by kravitz0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Triplett
Oct 30, 2019 -

Colonial Hyundai responded

We appreciate the review! We love to hear that you had such a great experience with us and we hope to have you back soon! -The Colonial Team

October 30, 2019

ANOTHER UNEXPECTED SYSYEM FAILURE Battery light on. Belt making noise. No appointment. Dropped off at night, Called in AM to explain problem. Fixed that day. Picked up that evening. Gr More

by VANDY1230
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Feliciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2019 -

Colonial Hyundai responded

Thank you for leaving us your review! We work hard to meet our customers' needs and are glad we were able to provide you great service! Thank you for choosing us and we hope to work with you again soon! -The Colonial Team

October 30, 2019

Above and Beyond Knowledgeable, professional, no pressure, genuine (trust developed). Very patient with questions/concerns. Offer to be accessible post purchase for q More

by Happy Customer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince Perry
Nov 04, 2019 -

Colonial Hyundai responded

Thank you for leaving us your feedback! We work hard to provide the very best for our customers from the moment they walk in the door! Thank you for coming to ur for your new vehicle and we hope to see you again! -The Colonial Team

October 29, 2019

New Lease Received a great deal on a new lease of 2020 Hyundai Santa Fe AWD as I was having a lot of problems with my 2011 Hyundai Santa Fe. David Smith, Mark R More

by GOOCH1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Rubin, David Smith, Humberto Bernal
Oct 30, 2019 -

Colonial Hyundai responded

Thank you for taking the time to leave us a review! We are thrilled to hear our sales staff was able to work out a deal for you and we appreciate you choosing us for your new car! Happy driving! -The Colonial Team

October 29, 2019

Great as usual I was greeted promptly, written up, and gotten out in the timeframe I allotted for my visit. The free WiFi and refreshment area a plus. The seating an More

by CXSCOTT66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.P. Jones
Oct 30, 2019 -

Colonial Hyundai responded

We appreciate your feedback! We are glad to hear about your positive experience at our dealership and that we were able to provide a pleasant environment. Thank you for your business! -The Colonial Team

October 29, 2019

Great dealership Everyone was very helpful from start to finish. Really took the time to listen to my concerns. Probably one of the best technicians worked on my car. More

by JECKMAN243
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Wagner
Oct 30, 2019 -

Colonial Hyundai responded

Thank you for leaving us a review! We are glad to hear you had a great experience at our dealership. Is there something more you would have liked to see us do that would have made it a 5 star experience? -The Colonial Team

October 25, 2019

Great buying experience. They honored their offer and worked with us until all our issues were addressed and satisfied. In the end they gave us a great deal. More

by LEPORERK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Karwat, Jessica Dean, Humberto Bernal
Oct 28, 2019 -

Colonial Hyundai responded

Thank you for your review! We are glad to hear you had a positive experience at our dealership and it was a pleasure to work with you! -The Colonial Team

October 25, 2019

Awesome dealership I went to Colonial based on an ad I saw on Facebook. I went in and knowing my circumstances I was not very hopeful. It was a tough job for the guys to More

by TPMWOLF13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2019 -

Colonial Hyundai responded

Thank you for leaving us your feedback! We were so happy to be able to help you into your new vehicle and it was a pleasure to work with you. We always find a way to help our customers and we hope to work with you again in the future, enjoy your new car! -The Colonial Team

October 23, 2019

Long Wait Time It took 2.5 hours for a *scheduled* oil change and inspection. Employees are always super friendly but will try and up-sell you on servicing that your More

by dwimbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unkown
Oct 23, 2019 -

Colonial Hyundai responded

Hello and thank you for the review. I am sorry that we fell short on the wait time. We try very hard to accommodate all of our customers while making sure our service and repairs are accurate. Unfortunately, at times we run behind. I'm sure we could have communicated better and possibly made better use of your time via a shuttle ride to your home or office. I assure you I'll use this experience as a reminder to the team to stay proactive moving forward. Again, thank you for your review and we look forward to seeing you at your next visit. If you feel I can ever be of assistance, please don't hesitate to reach out to me directly. Sincerely, Kevin Wagner 484.364.3772

October 23, 2019

Went very well Donna has always been pleasant and very helpful. My car service was completed in an hour and a half. I am always informed on what they did. More

by BCSREML
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Feliciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2019 -

Colonial Hyundai responded

Thank you for leaving us your feedback! We are glad to hear you had a positive experience with our service department and we appreciate your business! -The Colonial Team

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