Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Colonial Hyundai
Downingtown, PA
2,075 Reviews
When it comes to having a comprehensive dealership experience in your search for a new vehicle, we here at Colonial Hyundai in Downingtown pride ourselves on being able to provide it for you. Our goal is to offer you a Fast, Easy, Better way to find a new or used vehicle that fits all of your needs, all while offering many services and perks, and being an active member of the community. It's why we want you to stop in and take a look at what we have to offer, and to hear from you if you have any questions!
The moment you step into our showroom, you'll be greeted by a welcoming team who are here to serve you. Whether you're visiting us from Coatesville, Phoenixville, or anywhere in between, we'll listen to your needs and help you find the right vehicle in our lineup. Regardless if you're looking for a Sonata, Elantra, Ioniq, Tucson, Santa Fe, or Palisade, we're here to create a Fast, Easy, Better way for you to buy a Hyundai. Stop in for a test drive, and you'll be able to experience any one of our vehicles, hands-on, all without any pressure. Our sedans, crossovers, and SUVs stand out thanks to Hyundai Assurance, which provides drivers of new vehicles with a variety of incredible perks. This program includes Blue Link connected care, 24/7 roadside assistance, and many other car care features for the first year of ownership so you always have peace of mind when you're driving a Hyundai. Additionally, you will find many quality pre-owned vehicles that provide standout savings you won't find anywhere else.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,075 reviews
September 02, 2019
We were told the service would take 2 hrs. It told over 7 h They should have told me how long it would take. I could have picked my car up the next day. I was in pain from sitting so long. They should have told me how long it would take. I could have picked my car up the next day. I was in pain from sitting so long. More
by JBLONA
Verified CustomerEmployees Worked With
J.P. Jones
September 02, 2019
Excellent Staff made for an easy experience I was in the market for a new vehicle and Colonial had the best deal I could find, $6500 guaranteed trade in credit. They helped me find exactly what I was in the market for a new vehicle and Colonial had the best deal I could find, $6500 guaranteed trade in credit. They helped me find exactly what I was looking for and were very understanding and helpful when some of my documents were out of order. Brad Triplett was a pleasure to work with, so was the finance Manager, Rob. Even Vince came and spoke with us after all the paperwork was signed. I will definitely go to Colonial again if I'm looking for a vehicle. More
by tanxsora
Employees Worked With
Vince Perry, Brad Triplett, Rob Barba
August 31, 2019
Excellent We leased our 4th Hyundai from Colonial Hyundai recently. We have enjoyed the best service, sound advice and personal treatment each time. We worked We leased our 4th Hyundai from Colonial Hyundai recently. We have enjoyed the best service, sound advice and personal treatment each time. We worked with Lou Ziegler in securing this vehicle. We were deciding between a 2019 or 2020 Tucson. Lou helped us make the decision by presenting the pros and cons, making it our decision so we would be happy. We chose the 2019!! Excellent experience, as always. More
by MARCNMEG
Employees Worked With
Other Employees :
George Clark in Finance, Vince Perry, David Smith
August 30, 2019
Excellent Michael was easy to work with, very knowable and strait forward. He did everything he could to reduce the selling price to a level that was acceptabl Michael was easy to work with, very knowable and strait forward. He did everything he could to reduce the selling price to a level that was acceptable to me. More
by jspanelli
Employees Worked With
August 30, 2019
Inspection, oil change There have been a few times in the past where I have had a questionable exp. This time around was very good. The work I wanted done was completed time There have been a few times in the past where I have had a questionable exp. This time around was very good. The work I wanted done was completed timely and the new text service is a very good improvement especially during busy times when people can't reach the phone or in work. Very pleased!!! More
by HACKNSLASHSTEVE
Employees Worked With
August 28, 2019
Wait time I had 1130 appt on 8/27 for a check engine light problem. Finally at 2 pm my car went in. Waited 2 and half hrs. for car to tell me my problem. Was no I had 1130 appt on 8/27 for a check engine light problem. Finally at 2 pm my car went in. Waited 2 and half hrs. for car to tell me my problem. Was not to happy with dealership. I had to ask at device desk if they forgot about me. They could have let me know the status of the wait instead of me questioning them. More
by KIRB1225
August 28, 2019
poor customer service i made my first online reservations for Genesis Valet Service on 8/19/19 for an appointment on at 9:00 am 8/23/19 that was confirmed on email. No one i made my first online reservations for Genesis Valet Service on 8/19/19 for an appointment on at 9:00 am 8/23/19 that was confirmed on email. No one showed up or called on 8/23, i called the dealership and was given an excuse and an apology. it was rescheduled for 9:00 8/26 and confirmed on email. again no one showed up or called by 11:00 am on 8/26. I then called the general manger and he said he would look into it and get back to me. by 3:00 that day i had received no call from the service department or the general manger. i called the GM and left vmail, i also sent email to the service department and no reply. the following morning 8/27/19 I called the GM again and left another vmail, which was finally returned and he said the service department would be calling me to arrange the Valet Service. after all that the service was finally completed 8/27/19. More
by marc.meunier
August 26, 2019
good experience Came in for my Kona's first oil change. The oil and filter change was completed in hour. This also included the multi point inspection. This was a ver Came in for my Kona's first oil change. The oil and filter change was completed in hour. This also included the multi point inspection. This was a very good experience. More
by standjr
Employees Worked With
J.P. Jones
August 26, 2019
Short & Great Everyone is very knowledgeable and pleasant to deal with. Also did a great job to do everything in a very timely fashion. I Thank everyone. Everyone is very knowledgeable and pleasant to deal with. Also did a great job to do everything in a very timely fashion. I Thank everyone. More
by HJW6497
August 24, 2019
First experience and it wasn’t the best. I had an appointment and still waited over an hour. I only got an oil change. I wasn’t greeted when I came in. I used the texting during service optio I had an appointment and still waited over an hour. I only got an oil change. I wasn’t greeted when I came in. I used the texting during service option that was sent to me, and no one replied, it’s a pointless service to have if y’all don’t check it or reply. More
by Aaleyaht2012
Employees Worked With
