Colonial Hyundai

I’ll always go back to Colonial! Colonial is amazing! Everyone was helpful and welcoming. I had an appointment at 9 and was seen right away. Kim was beyond helpful- she explained ever Colonial is amazing! Everyone was helpful and welcoming. I had an appointment at 9 and was seen right away. Kim was beyond helpful- she explained every aspect of the cars/process and showed me different ones until we found the perfect one for me! Even on such a busy day they went out of their way to make sure I got what I needed. I know I’ll be back in the future for any car needs I may have! More

Colonial Goes the Extra Mile Even when things get accidentally screwed up Colonial goes out of their way and then some to make things right. Great customer satisfaction and trust Even when things get accidentally screwed up Colonial goes out of their way and then some to make things right. Great customer satisfaction and trust is what makes this dealership one that I keep coming back for in either sales or service for the last 11 Hyundais in 14 yrs--Colonial really takes care of you! More

Great customer service I was able to schedule an appointment easily on line. Service was very busy that night but, I was kept aware of how long it would be for the car serv I was able to schedule an appointment easily on line. Service was very busy that night but, I was kept aware of how long it would be for the car service to be done. More

Genesis purchase Great experience overall. Michael was great to work with and made the experience very positive. Michael knee the product very well and went out of his Great experience overall. Michael was great to work with and made the experience very positive. Michael knee the product very well and went out of his way to get me the exact car I wanted. More

Disappointed Went for a recall but found out the recall had already been taken care of last time I was there. I was really irritated by that because otherwise I wo Went for a recall but found out the recall had already been taken care of last time I was there. I was really irritated by that because otherwise I wouldn't have made the trip (dealer is about 45 min away in traffic). Colonial sent me so many email reminders to get the recall done. Why did it take so long for Corporate to update their files?? Also wish my battery registered as needing to be replaced because it wouldn't start later that day and needed a jump to get home and also a jump to go back to the dealer. Was so frustrated because JP said on the phone the night before that they would take my car right away. I wound up needing a new battery and being there for 2 hrs which annoyed me even more. I still don't understand why my battery wasn't flagged for needing a new one.Probably will not go back to this place, nor do I plan on buying a Hyundai for my next car. The only thing good about the 2 appts was how nice Donna was. More

End of lease My experience with Colonial has always been good and this time was no exception. Lou Ziegler was very helpful in recognizing my situation and did eve My experience with Colonial has always been good and this time was no exception. Lou Ziegler was very helpful in recognizing my situation and did everything he could to get me a new car in a new lease. He has been our dealer the past 3 leases and I wouldn't hesitate to deal with him always. More

Prompt oil change My first oil change was easy to schedule online, confirmed, and a reminder received to my email. My appointment was for 10:00, I arrived about 8:30 My first oil change was easy to schedule online, confirmed, and a reminder received to my email. My appointment was for 10:00, I arrived about 8:30 and was finished by 10:15. My service advisor explained what was done and the overall health of the car More

Donna is awesome! Thank you to Donna who explained everything well to me. You made this whole process less painful. The transmission needed replacement at 65,000 mil Thank you to Donna who explained everything well to me. You made this whole process less painful. The transmission needed replacement at 65,000 miles which is under the 100,000 mile warranty. Too bad the new transmission is only under warranty for 12 months/12,000 miles, whichever comes first. Kind of defeats Hyundai's 100,000 best in the industry warranty marketing message. As the original owner, I have had all my service even the oil changes on schedule at the dealership. Yet, the replacement transmission will only be good under the new warranty until 77,000 miles or 12 mos. April 2020, whichever occurs first.. Too bad. Our family has had 5 hyundai's from this dealership. I can't complain about the dealership at all or the service, which is excellent, but the corporate Hyundai policy that the replacement transmission invalidates original warranty is unfortunate. More

VERY GOOD AGAIN. THIS IS MY SECOND AUTO DEAL THERE. MY SECOND TIME FOR AN AUTO DEAL AT COLONIAL HYUNDAI WAS VERY GOOD.EVERYONE LISTENED TO MY QUESTIONS WHAT I WANTED AND NEEDED IN MY SANTA FE TO HELP MY MY SECOND TIME FOR AN AUTO DEAL AT COLONIAL HYUNDAI WAS VERY GOOD.EVERYONE LISTENED TO MY QUESTIONS WHAT I WANTED AND NEEDED IN MY SANTA FE TO HELP MY WIFE SPECIAL NEEDS. LOU ZIEGLER, MR.SMITH AND ANGELO POPOVSKY WERE ALL VERY HELPFUL. AND I WILL BE BACK TO SEE THEM SOON ABOUT A FEW ACCESSORIES THAT I NEED AND MY WIFES PINSTRIPES. More