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Colonial Nissan of Medford

Medford, MA

4.7
1,623 Reviews
Our highly trained sales staff at Colonial Nissan has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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104 Mystic Ave

Medford, MA

02155

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Showing 1,623 reviews

August 17, 2022

I arrived on time and I was serviced fairly quickly. She gave me the breakdown of what was done and what was also recommended to take care of next. More

by jpmilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Escobar
3.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Islami, Blanca Escobar
Aug 17, 2022 -

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jim Islami, Service Manager jimi@nissanofmedford.com

August 16, 2022

I was in and out the service was great I have no complaints at all. More

by vassfm02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2022 -

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that Jessica had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Colonial Nissan of Medford. Please don't hesitate to reach out if you need anything else. Jim Islami, Service Manager jimi@nissanofmedford.com

August 15, 2022

Very good attention, nice services everything perfect, Jonathan help me in my visit at the dealer this time, everything was smooth. Thank you Jonathan. More

by SILVAKONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Jim Islami, Service Manager jimi@nissanofmedford.com

August 11, 2022

The service department was timely and very pleasant. They checked out everything on my car and suggested changing the filters ....I really appreciate their attention to detail. More

by CHRISTNEARR
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Islami
Aug 12, 2022 -

Colonial Nissan of Medford responded

Thank you again for choosing Colonial Nissan of Medford. We look forward to having you as one of our valued customers for many more years to come! Jim Islami, Service Manager jimi@nissanofmedford.com

August 11, 2022

The service department is always so nice, courteous and very professional. My vehicle was serviced in a timely fashion. More

by GINNYBILLYLISA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Islami
Aug 12, 2022 -

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jim Islami, Service Manager jimi@nissanofmedford.com

August 10, 2022

I bring my car for fix the noise I pay and the noise it's more loud now!! terrible service More

by ALYSSAACEVEDO2529
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Kathy Escobar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bellizia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Bellizia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Ruiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan , Jim Islami, Blanca Escobar, Michael King
Aug 13, 2022 -

Colonial Nissan of Medford responded

Alyssa, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jim Islami, Service Manager jimi@nissanofmedford.com

August 09, 2022

The GM, sales manager and service manager make this place feel like home. I won’t go to any other dealership. Kudos for making this a great place. More

by CHEFCARRON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nilo Oliveira
Aug 10, 2022 -

Colonial Nissan of Medford responded

Chef Carron, Here at Colonial Nissan of Medford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

August 07, 2022

It was easy and smooth to get the exact car I wanted - I’m so grateful! More

by jennawhite2010
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hervin Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blanca Escobar
Aug 08, 2022 -

Colonial Nissan of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

July 30, 2022

They made the process smooth. They heard out my concerns and we were able to come up with a deal. Great staff. More

by seanlayton12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Casiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

July 25, 2022

Ok. .spoke with service manager apologized for lack of communication..part was delayed which is understandable.. so we rectified the problem and getting t More

by Ofd1999
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Ofd1999 responded

Ok..update… spoke with sales manager and was a bit of delay in part.. which is understandable.. taking care of problem Wednesday.. they are rectifying the issue.. so please disregard previous review.. thanks…

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