Colonial Nissan of Medford

More than leadership I will say the experience because of Laura was good. She was very prompt in registering the car and hearing the problem. Got work done in committed time Laura was good. She was very prompt in registering the car and hearing the problem. Got work done in committed time More

My experience with getting my new vehicle was excellent! Everyone was extremely helpful. Great working with Hervin Barrientos, Gerson Ruiz, Andy Bellizia and Joe Bellizia. I will refer anyone looking for Everyone was extremely helpful. Great working with Hervin Barrientos, Gerson Ruiz, Andy Bellizia and Joe Bellizia. I will refer anyone looking for a vehicle to Colonial Nissan to work with this team. They are the Best!! More

I came to Colonial for service on my older Nissan as another local dealership who had previously serviced the vehicle did not service it correctly (12 volt battery replacement). Laura and Alex explained another local dealership who had previously serviced the vehicle did not service it correctly (12 volt battery replacement). Laura and Alex explained the situation clearly along with timing and costs. They met the expectations and kept me informed. Upon request, they submitted the warranty claim directly to Nissan so I didn't have to pay twice for service that was previously performed elsewhere. It's nice to see good professionalism at a dealership. More

My experience with getting my vehicle could not have been better. Joanne and Jessica were extremely courteous and professional. the communications was excellent. better. Joanne and Jessica were extremely courteous and professional. the communications was excellent. More

Great experience! Repeat customer working with Hervin and the dealership. Made the move here from another local Nissan dealership who didn't seem to care about me and Repeat customer working with Hervin and the dealership. Made the move here from another local Nissan dealership who didn't seem to care about me and working with me. Colonial feels warm, friendly, and trustworthy. They make what is normally a negative experience a positive one and not dreaded. More

very knowledgeable, sales staff was not pushy or overbearing, very personable and was able to educate me about the vehicle overbearing, very personable and was able to educate me about the vehicle More

The service department at colonial Nissan was extremely helpful in having an engine replaced under extended warranty. Jonathan was exceptional and kept me informed every step of the way. helpful in having an engine replaced under extended warranty. Jonathan was exceptional and kept me informed every step of the way. More

Laura, in Service dept, was exceptional in her communications and walking me through the entire repair process - remotely (I'm not in Mass). communications and walking me through the entire repair process - remotely (I'm not in Mass). More

Quick and most efficient very nice atmosphere in the service section. Highly recommend this dealership! service section. Highly recommend this dealership! More

My experience at Colonial Nissan was nothing short of Phenomenal. Each Colonial individual I worked with was experienced, honest and professional. Earlier that day I had spent time in a route 1 Nissan De Phenomenal. Each Colonial individual I worked with was experienced, honest and professional. Earlier that day I had spent time in a route 1 Nissan Dealership. In comparing the two locations (more of a contrast), the first dealership staff spoke at me and shuffled me from one associate to another. The keys to my personal vehicle I was trading were held hostage. As the pressure mounted, I chose to politely leave the route 1 dealer (had to request my keys back more than once). I drove to Colonial Nissan. Immediately my sales person Rebecca “listened” and did not talk AT me. There was no hard sell push at Colonial. Instead I felt we were aligned I sensed they valued my business, wanted me to be satisfied with the purchase and become a return customer. As the result of my Phenomenal Colonial experience I leased an Altima that evening and am quite pleased with it . More