Colonial Nissan of Medford

I chose Joanne as my service provider because she is always helpful and kind. I will choose her every time I schedule my appointment. She makes the entire process less stressful. always helpful and kind. I will choose her every time I schedule my appointment. She makes the entire process less stressful. More

The friendly people and excellent communication made a difficult situation much easier. The Service Dept was always available via phone and continued to give updates on the status. They didn’t push when i difficult situation much easier. The Service Dept was always available via phone and continued to give updates on the status. They didn’t push when it came to making decisions, explained things thoroughly and answered all of our questions. Derrick went above and beyond for us! Thank you! More

I had a wonderful experience with the service team. My car recently needed repairs, and from the moment I brought it in, everyone was professional, friendly, and incredibly helpful. They took the time My car recently needed repairs, and from the moment I brought it in, everyone was professional, friendly, and incredibly helpful. They took the time to explain what needed to be repaired, kept me informed throughout the process, and made sure everything was taken care of properly. I really appreciated the communication and attention to detail, especially during what could have been a stressful situation. My car was repaired and returned to me in great condition, and I felt confident that I was in good hands throughout the entire process. It’s refreshing to find a dealership that genuinely cares about its customers and stands behind its service. The technicians are so well trained and experienced. Thank you to the entire team for making the experience so easy and positive! I would absolutely recommend Colonial Nissan to anyone looking for a dealership they can trust. More

The service team was able to make diagnosis on my vehicle within the 1st hour of drop off. Videos and pictures were provided. Jessica made sure I was updated multiple times throughout the service, without me within the 1st hour of drop off. Videos and pictures were provided. Jessica made sure I was updated multiple times throughout the service, without me prompting. Team went out of there way to locate a needed part that was on back order. More

They were awesome exceeded my expectations. Great customer service and the service went well and completely satisfied Great customer service and the service went well and completely satisfied More

Got four new tires had a 8:15 appointment took me right away. They were done in two hour. All good away. They were done in two hour. All good More

I've been a customer at this dealership since 2022 when I got my new Nissan Pathfinder. That was already my 4th Pathfinder, by the way. Since the day of purchasing, I was contacting the dealership multiple t got my new Nissan Pathfinder. That was already my 4th Pathfinder, by the way. Since the day of purchasing, I was contacting the dealership multiple times on different technical issues, and I always received a superb service as all issues were addressed timely and conveniently to me with very polite and very professional staff and easy transportation provided for the time of service. Since I have a long experience communicating with different dealerships, I can tell that Colonial Nissan of Medford is certainly Number One to me! Sincerely, Oleg Tarnavski More

Service advisor and Service manager were very helpful prior to making my appointment, with the likely outcomes of a complicated manufacturer's recall explained in plain language, and very customer orient prior to making my appointment, with the likely outcomes of a complicated manufacturer's recall explained in plain language, and very customer oriented, a great dealership for service. More

Excellent, excellent, excellent service every time I bring my car in for service. Always friendly and informative. bring my car in for service. Always friendly and informative. More

Great experience - super helpful and attentive! Car is running like a dream. Happy to return! Car is running like a dream. Happy to return! More