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Colonial Nissan of Medford

Medford, MA

Overview
Employees
Reviews
Vehicles
4.7
1,649 Reviews
Our highly trained sales staff at Colonial Nissan has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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104 Mystic Ave

Medford, MA

02155

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Showing 1,649 reviews

July 30, 2024

This was my second time with tire issues on my way to work. I could not ask for more kindness or better service from the service department. I did not have an appointment and I was taken right away. More

by LESP00
Workmanship
Recommend Dealer
Yes
Employees Worked With
I did not have Jessica or Joanne.
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Jul 30, 2024 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jessica, Joanne, and our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

July 30, 2024

The service and team were just great! Would highly recommend to friends and family! Seen on time! More

by ANNSILVIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2024 -

Colonial Nissan of Medford responded

Ann, Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

July 30, 2024

I have brought my car to Nissan twice in the last month to get a tire replaced. For some context, me and my family have three cars from Nissan two of them we bought a colonial. I was sold the entire packag More

by joerabbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I’m not sure of the gentleman‘s name I believe it’s Jonathan
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Jul 30, 2024 -

Colonial Nissan of Medford responded

Joe, I checked into the incident in question and i found out you had two claims inside of 30 days IAS request more information in these types of circumstances. Also your tire was out of stock locally so we had to have it shipped in. I am sorry for the inconvenience and i appreciate the feedback but please give me a call to see if we can do something for your inconvenience. Alex Chase Service Manager Colonial Nissan of Medford. 781-475-5780.

July 05, 2024

100% the best service, everyone is very friendly. I sit at home, drinking coffee 100% More

by villatoroedgar11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2024 -

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

June 30, 2024

Fast, efficient, and communicative. They answered all my questions and took good care of my car More

by evelyn.houseman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Santarpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Chase, Declan Foyle
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Jul 01, 2024 -

Colonial Nissan of Medford responded

Evelyn, it has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford; we look forward to having you as a valued customer for many years! Alex Chase, Service Manager achase@nissanofmedford.com

June 29, 2024

They did good job and it took about twenty minutes. Thank you for your service. More

by Russell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2024 -

Colonial Nissan of Medford responded

Thank you, Russell, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist. Alex Chase, Service Manager achase@nissanofmedford.com

June 27, 2024

Great service every time. Been going to them since 2021 and have no complaints at all. More

by Sivi Wavezwa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2024 -

Colonial Nissan of Medford responded

Sivi, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

June 26, 2024

Nissan Medford really helped me to make my life easier when getting my very first car. They went above and beyond by doing all the paper work for me. I would suggest to try to use electronic tools more of More

by MJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Bacon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2024 -

Colonial Nissan of Medford responded

MJ, Here at Colonial Nissan of Medford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

June 26, 2024

Brought my car early for oil change and completed early so that I can proceed my schedule rest of my day More

by JHMA7193
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2024 -

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford. We look forward to having you as one of our valued customers for many more years to come! Alex Chase, Service Manager achase@nissanofmedford.com

June 25, 2024

Staff was supportive and helpful They knew what they were doing and were efficient in doing it More

by rainy148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Santarpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Minigan
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Jun 25, 2024 -

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

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