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Colonial Nissan of Medford

Medford, MA

Overview
Employees
Reviews
Vehicles
4.8
1,732 Reviews
Our highly trained sales staff at Colonial Nissan has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your ...
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104 Mystic Ave

Medford, MA

02155

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Showing 1,732 reviews

October 13, 2024

They were good about taking the car - poor diagnosis and very poor follow-up. Probably would not buy a car from them. More

by CWEISENFLUH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
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Oct 17, 2024 -

Colonial Nissan of Medford responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Alex Chase, Service Manager achase@nissanofmedford.com

More
October 12, 2024

Good atención my problem was ok Alex excelen people every thing Good my car is ok know thanks More

by GAEL1626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Chase
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Oct 12, 2024 -

Colonial Nissan of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Alex and our team here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

October 12, 2024

. Immediate response to my request for checking damage. Effective job and quick service.. Fix and replace parts in short time. Polite and efficient personnel. More

by Eleni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Casiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan (service department) excellent service
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Oct 12, 2024 -

Colonial Nissan of Medford responded

Eleni, thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

October 11, 2024

Great fast experience each and every time I go to this location. Won’t go anywhere else. More

by JNESSA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2024 -

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Chase, Service Manager achase@nissanofmedford.com

October 11, 2024

unnecessary things they charge. Always trying to change unnecessary extra things.Labor charged so much this time. More

by pandeykrishna1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fred Santarpio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2024 -

Colonial Nissan of Medford responded

Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Alex Chase, Service Manager achase@nissanofmedford.com

October 11, 2024

Amazing team! Everyone is so committed to making sure the customer has a unique and personal experience. Job Well Done! More

by BJOHNSON51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2024 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

October 11, 2024

No one sat with me and went over options at all to give me choices More

by djsullivan00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andy Bellizia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Casiano
2.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Rideout
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Colonial Nissan of Medford responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

More
October 10, 2024

More than leadership I will say the experience because of Laura was good. She was very prompt in registering the car and hearing the problem. Got work done in committed time More

by SANCHit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
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Oct 10, 2024 -

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Laura met your expectations. Thank you again for choosing Colonial Nissan of Medford. We look forward to having you as one of our valued customers for many more years to come! Alex Chase, Service Manager achase@nissanofmedford.com

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October 09, 2024

I came to Colonial for service on my older Nissan as another local dealership who had previously serviced the vehicle did not service it correctly (12 volt battery replacement). Laura and Alex explained More

by dlieber0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Notartomaso, Alex Chase
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Oct 09, 2024 -

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Laura and I met your expectations. Thank you again for choosing Colonial Nissan of Medford. We look forward to having you as one of our valued customers for many more years to come! Alex Chase, Service Manager achase@nissanofmedford.com

More
October 09, 2024

My experience with getting my new vehicle was excellent! Everyone was extremely helpful. Great working with Hervin Barrientos, Gerson Ruiz, Andy Bellizia and Joe Bellizia. I will refer anyone looking for More

by ljean07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hervin Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2024 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

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