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Colonial Nissan of Medford

Medford, MA

4.7
1,605 Reviews
Our highly trained sales staff at Colonial Nissan has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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104 Mystic Ave

Medford, MA

02155

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Showing 1,605 reviews

January 30, 2024

I view colonial Nissan website on line I saw a vehicle I was interested I made an appointment, test drive a couple of days later, I like the vehicle made a down payment and days later I was able to pick it More

by aplopes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Casiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Declan Foyle
Jan 31, 2024 -

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

January 30, 2024

Professional and work completed in a timely manner. The staff are knowledgeable and follow through. More

by SPMCCOLLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Santarpio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Licona
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Minigan
Jan 31, 2024 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

January 30, 2024

I had a great experience getting my Leaf serviced for the first time. As a first time EV owner I felt pretty clueless about how often I needed to service my vehicle or get it checked out to keep it running s More

by danielle.marie.evans
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Colonial Nissan of Medford responded

Thank you, Danielle, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Chase, Service Manager achase@nissanofmedford.com

January 29, 2024

Great service, very professional, and very efficient. They took me in quickly as I was in a new city and trying to get around. I appreciate their professionalism. Also, they provided me Lyft services for More

by ghudepranjali01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Casiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Colonial Nissan of Medford responded

Thanks for sharing about your experience with Colonial Nissan of Medford. Jessica, Joe, and Jonathan appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

January 29, 2024

Great service. The car is working fine, after the repair the turning noise is gone. Thank you! More

by hectorrp07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Colonial Nissan of Medford responded

Thank you so much for your kind words, Hector, and for taking the time to leave us this wonderful feedback! Alex Chase, Service Manager achase@nissanofmedford.com

January 28, 2024

Same day service. Staff could dress more professionally. Some can be more friendly than a few that made the visit comfortable. More

by donngage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2024 -

Colonial Nissan of Medford responded

Don, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Alex Chase, Service Manager achase@nissanofmedford.com

January 27, 2024

The staff were all excellent and so easy to work with! I was dreading coming into a dealership and they made the process so lovely. Would give them a 11 out of 10! More

by AHLAM.H.SAID
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Bacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2024 -

Colonial Nissan of Medford responded

Thank you so much for choosing Colonial Nissan of Medford! Please let us know if we can be of any more assistance! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

January 26, 2024

Very fast service, in and out in about 45 minutes for an oil change and tire rotation. Very friendly staff, too! More

by lamb.kellan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

January 26, 2024

Service was quick and easy to schedule, service attendants were helpful and updated me when needed More

by sarah.medwar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us, Sarah. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

January 25, 2024

Fast and friendly service! Alex was very reassuring knowing what was the issue with my car. Could not be happier with the result. More

by KERYS23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that Alex had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

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