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Colonial Nissan of Medford

Medford, MA

4.7
1,308 Reviews
Our highly trained sales staff at Colonial Nissan has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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104 Mystic Ave

Medford, MA

02155

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Showing 1,308 reviews

March 24, 2023

Laura is GREAT! Open and honest and timely communication and updates. She is a hard worker and always pleasant. More

by Moi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
Mar 27, 2023 -

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear that Laura and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Chase, Service Manager achase@nissanofmedford.com

March 24, 2023

It was great as was everyone there, no issues at all. Don't mind at all going there. More

by ROSEMARIE.T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

March 24, 2023

Very professional, and always diligent and friendly and direct to the point where a question is asked More

by PEARLIE.RAVENSCROFT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

March 23, 2023

This is a great place to bring my SUV for services and updates. Staff is very knowledgeable about my SUV. More

by WILLIAM.DIAZ05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Colonial Nissan of Medford responded

Thank you so much for taking the time to leave us a five-star review. We truly appreciate your business, William. Alex Chase, Service Manager achase@nissanofmedford.com

March 23, 2023

They are a great team to work with and helped with every request along the way More

by timothyp1122
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Declan Foyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hervin Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Colonial Nissan of Medford responded

Thank you for the five-star review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

March 22, 2023

The service team was very friendly and they make getting your vehicle serviced extremely easy. Walk-in oil changes are speedy and the waiting area is excellent. Special regards to the service worker Joanne More

by Leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Colonial Nissan of Medford responded

Thanks for sharing about your experience with Joanne here at Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

March 22, 2023

Excellent customer service started when I called to schedule the appointment and continued until I got my car back . Very friendly staff . More

by GILMARAFG18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

March 22, 2023

Thank you for the great customer service provided for my 2009 Versa. I appreciated the professionalism, timely service and consideration shown by all the staff. More

by lyowen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura
Mar 23, 2023 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

March 21, 2023

Joanne, Carl and Jessica are wonderful! Along with the rest of the staff :) So pleasant and welcoming. No issues More

by Rooselyne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Colonial Nissan of Medford responded

Thank you so much for your kind words for Joanne, Carl, and Jessica, and for taking the time to leave us this wonderful feedback! Alex Chase, Service Manager achase@nissanofmedford.com

March 21, 2023

Carl in the finance dept. was very helpful alone with the manager who set me up with Carl. Jim Bacon who sold me my car back in 2021 is also great, when my wife trades her car More

by T_BAILOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Colonial Nissan of Medford responded

Tom, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Carl and Jim met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

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