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Colonial Nissan of Medford

Medford, MA

4.7
1,607 Reviews
Our highly trained sales staff at Colonial Nissan has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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104 Mystic Ave

Medford, MA

02155

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Showing 1,607 reviews

August 17, 2023

service did some much to get me my car,faster than i thought,very happy with overall service More

by rr974754
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

August 16, 2023

Always prompt courteous service. Person I dealt with very helpful and pleasant.Needed to reschedule because of illness no problem. Came to this dealership because on the excellent cu More

by teresarj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blanca Escobar, Declan Foyle
Aug 16, 2023 -

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

August 16, 2023

The sales team was fantastic and the after sales as well. I definitely recommend this dealership. More

by cleia_silvestre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerson Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hervin Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Colonial Nissan of Medford responded

Cleia, Thanks for your feedback on your recent visit to Colonial Nissan of Medford. It's great to hear that Gerson and Hervin were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

August 16, 2023

Very helpful in my visit and purchasing another car. Grateful for their help and would recommend thrm More

by Olgaol
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nilo Oliveira, Declan Foyle
Aug 17, 2023 -

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

August 15, 2023

Great service! Everyone was really nice and I was able to get San appointment that same week. More

by taraandgianna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

August 14, 2023

Everyone at the dealership is very friendly and professional. They make the experience of buying a car pleasant. More

by nastasija_
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hervin Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Declan Foyle
Aug 15, 2023 -

Colonial Nissan of Medford responded

Thanks for your feedback on your recent visit to Colonial Nissan of Medford. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

August 14, 2023

Everything happened in a timely manner and but I was not kept updated on the progress of my vehicle. More

by veebee84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
2.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Ruiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hervin Barrientos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh in the Service Dept was great!!, Declan Foyle
Aug 15, 2023 -

Colonial Nissan of Medford responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

August 14, 2023

I can not find the right words to describe how bad this dealership is, especially the management and service department. More

by tdajci
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Bellizia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Colonial Nissan of Medford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Alex Chase, Service Manager achase@nissanofmedford.com

August 14, 2023

Service department is really good here, Joanne kept me inform on the process and costs and also handling the annoying calls for warranty that other dealer made me do to confirm parts to cover. More

by DDL25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Colonial Nissan of Medford responded

Quality customer service is always our number one priority, and we're happy to hear that Joanne met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

August 13, 2023

Problem with vehicle reoccurred week later, incurred an additional testing charge without a resolution afterward More

by joebrun0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joanne Sasso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Colonial Nissan of Medford responded

Joe, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Alex Chase, Service Manager achase@nissanofmedford.com

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