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Colonial Nissan of Medford
Medford, MA
1,631 Reviews
Our highly trained sales staff at Colonial Nissan has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,631 reviews
November 12, 2022
Friendly service with detailed explanation of work done. Provided a free ride through Lyft so I didn’t need to wait at the dealership. Provided a free ride through Lyft so I didn’t need to wait at the dealership. More
by ADELEIDI
Verified CustomerEmployees Worked With
November 10, 2022
Very kind, I feel safe leaving my vehicle with them knowing my car is in good hands! knowing my car is in good hands! More
by OBRIENCHRISTINA
Employees Worked With
November 10, 2022
This was a great experience. I've have been going to them for a long time for my Nissan Needs and will continue to return when needed . I've also sent a lot of friends. Great Exp I've have been going to them for a long time for my Nissan Needs and will continue to return when needed . I've also sent a lot of friends. Great Experience!!!!!! More
by MICHAEL_SHAW
Employees Worked With
Other Employees :
Also the delivery guy that deliver it to my house in wells Me. Was Awesome and very professional .t, Blanca Escobar
November 04, 2022
All staff I spoke with went above and beyond to answer all my questions and put me at ease as a first time leasee. Excellent customer service- I highly recommend and will come back for my next lease. all my questions and put me at ease as a first time leasee. Excellent customer service- I highly recommend and will come back for my next lease. More
by vahidehrambaud
November 01, 2022
Joanne was very curteous and knowledgeable. The waiting area was clean. The wait time for sevice was very close to what was initially quoted. The service was just what I expected and I appre The waiting area was clean. The wait time for sevice was very close to what was initially quoted. The service was just what I expected and I appreciated the overall positive experience. More
by pmb12629
Employees Worked With
October 31, 2022
Always takes care of the problem without having to come back for fixes. Joanne in customer service is fantastic. Could not ask for more from any dealership or private repair shop. back for fixes. Joanne in customer service is fantastic. Could not ask for more from any dealership or private repair shop. More
by dijimbob
Employees Worked With
October 26, 2022
The woman who handled my check in and provided continuous updates was very friendly and personable. Overall, my experience was good (and it was my first time at this dealership.) I’d say a few tiny updates updates was very friendly and personable. Overall, my experience was good (and it was my first time at this dealership.) I’d say a few tiny updates including some helpful signage and/or a station which would make working from a laptop easier would be great. But the coffee was good, the wifi was free and worked well and my work was done pretty quickly. More
by Beau
Employees Worked With
I don’t see the woman who I interacted with
October 26, 2022
A very friendly and professional team ! ! I went to do an oil change and went out buying a car !! ! I went to do an oil change and went out buying a car !! More
by rbg313
Employees Worked With
Other Employees :
Herbin Barrientos, Gerson , Jim Islami, Michael King
October 20, 2022
Staff explains things. Tell me got some time or if some requires urgent attention. Gives me idea what needs to be done next. Tell me got some time or if some requires urgent attention. Gives me idea what needs to be done next. More
by TLANNARATONE
October 19, 2022
Amazing experience with the entire process from first contact to followup when my next service was coming up. contact to followup when my next service was coming up. More
by jdball1592
Employees Worked With
