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Colonial Nissan of Medford - Service Center

Medford, MA

4.7
928 Reviews

928 Reviews of Colonial Nissan of Medford - Service Center

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September 08, 2025

I would recommend this service center. And BTW, the communication from the service department was good. More

by michaelgerts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2025 -

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Alex Chase, Service Manager achase@nissanofmedford.com

September 08, 2025

Your team is amazing. They explained in detail what my service would be for the day and also, I had a tire blow out that was separate from my maintenance. Both were taken More

by susanarc15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Bacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Santarpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Casiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hervin Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Rideout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2025 -

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

September 04, 2025

Like the free Lyft accommodations available. Fast and easy service provided when you have an appointment. More

by mclaughlinjenel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2025 -

Colonial Nissan of Medford responded

Thank you for this feedback! We sincerely appreciate your business and look forward to serving you again. Alex Chase, Service Manager achase@nissanofmedford.com

Sep 09, 2025 -

Colonial Nissan of Medford responded

Thank you for your feedback, it is not the five star review we wish for but we will continue to try to provide great service. Thank You, Joe Bellizia

September 01, 2025

Everyone at the dealership was very friendly, welcoming and attentive, since the second we showed up. More

by srogalsk14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2025 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

August 29, 2025

⭐️⭐️⭐️⭐️⭐️ Excellent service! The team was professional, clear, and efficient. They kept me updated, explained everything, and had my car running like new. Truly top-notch! More

by Laura Stout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2025 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

August 28, 2025

The service department at Colonial Nissan is always top notch every time I have my vehicle serviced. They are friendly and very knowledgeable. More

by renatotolu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Bellizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2025 -

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

August 28, 2025

Very seamless process. Service was done nice in a timely manner. Overall, a great experience. More

by jain.jitendra01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

August 22, 2025

Great experience! Easy to communicate with service person! Quick response to my needs! Quickly to diagnose the issue More

by BCAMELIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2025 -

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Alex Chase, Service Manager achase@nissanofmedford.com

August 21, 2025

Service dept is awesome. They are very thorough and fair priced. Friendly is an understatement. More

by denadee78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

August 21, 2025

Joanne was a great help to me during my service appointment ! Very prompt and professional ! More

by moco818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2025 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

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