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Colonial Nissan of Medford - Service Center

Medford, MA

4.7
856 Reviews

856 Reviews of Colonial Nissan of Medford - Service Center

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September 12, 2023

The service at Colonial Nissan was and always is great. Friendly staff & great service in a timely manner. More

by GRANDEJLG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cant remember the name of the gentleman who helped me in the maintenice dept
Sep 13, 2023 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

September 11, 2023

Very nice to me and help me I find it very satisfying and I like you telling me when I’m due for service or not !! More

by dorisnancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Colonial Nissan of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

Sep 13, 2023 -

Colonial Nissan of Medford responded

Thank you so much.

Sep 13, 2023 -

Colonial Nissan of Medford responded

Thank You.

September 09, 2023

Joanne is always very nice and helpful. Dropped the car off the night before to get get an oil change. Joanne called me early the next morning saying everything was good! More

by jdluyt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2023 -

Colonial Nissan of Medford responded

We are very happy to hear that Joanne provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

September 08, 2023

I got what expected! All worked well! I am happy with the service I received More

by SARACENIG0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nilo Oliveira
Sep 10, 2023 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

September 08, 2023

I am very happy with the caind of service Nissan Offer to me on my Murano 2021. More

by PRHELBERAMBROSIO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nilo Oliveira
Sep 08, 2023 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your compliments with our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

September 07, 2023

They were very professional and very on point when I needed service for my car done right away And always smiling and friendly More

by Pearlz21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Bacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Santarpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Tagliamonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hervin Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Minigan, Declan Foyle
Sep 08, 2023 -

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

September 07, 2023

I received quality service and excellent customer support from Joanne. I'll recommend it highly More

by GLAUDINEMTSHALI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

August 31, 2023

They did exelent service thank you very much I will recommend this dealership to anybody More

by Osmin Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Chase, Service Manager achase@nissanofmedford.com

August 30, 2023

I had much better service here in the past. This time I feel rushed & not helpful at all. Went in for 20k service. Asked for oil change & tire rotation but offer something else for over $400. More

by Sim5656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Laura
Sep 03, 2023 -

Colonial Nissan of Medford responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Alex Chase, Service Manager achase@nissanofmedford.com

August 28, 2023

It has been 4 years since I bought my car from Colonial Nissan of Medford and I"ve been going to their service department. The service department IS VERY Courteous the work is done in a timely manner. Joan More

by LANDRBURN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Joanne and our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

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