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Colonial Nissan of Medford - Service Center

Medford, MA

4.7
861 Reviews

861 Reviews of Colonial Nissan of Medford - Service Center

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July 09, 2023

Great place for serve. They are fast and reliable, and the entire staff is helpful. More

by EHARRIS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon-5 stars
Jul 10, 2023 -

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

July 08, 2023

had issue a loud bang lick hitting something sometinig backing up but nothing back 3 diff times. service checked & auto braked when something was in back so car worked as it should - do not know why noise More

by HNMCLAUGHLIN13
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear Jessica and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Chase, Service Manager achase@nissanofmedford.com

July 05, 2023

First time bringing my vehicle in for service. Brandon was very helpful and quick turnaround was appreciated. In and out within the hour. While there, Fred helped me out with questions I had regar More

by CAESARE575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Santarpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
Jul 06, 2023 -

Colonial Nissan of Medford responded

Caesar, Thank you for your very kind review. Brandon, Fred, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

July 05, 2023

Service was fast and efficient. Front desk person was very helpful and friendly. All good More

by DJKALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Chase, Service Manager achase@nissanofmedford.com

July 03, 2023

professional, pleasant staff, knowledgeable and nice atmosphere, comfortable to ask questions of the staff and others More

by DYANNELONDON
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Colonial Nissan of Medford responded

Dyanne, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Chase, Service Manager achase@nissanofmedford.com

June 30, 2023

I did not have to wait to long at service reception before I was helped. Service was done as promised. More

by CJIUVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Minigan
Jul 03, 2023 -

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

June 29, 2023

Prompt service and friendly staff. They called me to explain everything that was going on with my car. Access to the Lyft shuttle was great too! More

by lnd
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

June 29, 2023

We were pleased with the service and courtesy and expect to return again. Easy to schedule an appointment. More

by aleccese
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

June 28, 2023

Great customer service from Joanne and a great price for the car servicing. Thank you! More

by alinarinaldi98
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Joanne delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

June 27, 2023

Everyone was very professional and courteous! Explained everything in great detail and the waiting area was clean More

by petesiuda
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Forgot the names, sorry!
Jun 28, 2023 -

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford, we look forward to having you as one of our valued customers for many more years to come! Alex Chase, Service Manager achase@nissanofmedford.com

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