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Colonial Volkswagen of Medford
Medford, MA
2,224 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 AM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,224 reviews
October 28, 2021
Amazing customer service despite Covid supply issues. I highly recommend Greg Cohen as your sales person. Highly attentive and great customer service. highly recommend Greg Cohen as your sales person. Highly attentive and great customer service. More
by TM
October 28, 2021
Great experience all around from the moment we walked into the dealership until we got our new Car. Couldn’t have been any happier with the Team at Colonial Volkswagen into the dealership until we got our new Car. Couldn’t have been any happier with the Team at Colonial Volkswagen More
by ajp62182
Verified CustomerOctober 27, 2021
Excellent service and communication from the team. Informed every step of the way! Amount paid was more than the quote, which is always a good thing. Informed every step of the way! Amount paid was more than the quote, which is always a good thing. More
by lance.fournier
Employees Worked With
October 27, 2021
Helpful and approachable. Made the car buying process efficient and easy. Would shop here again and recommend to friends. efficient and easy. Would shop here again and recommend to friends. More
by Olivia.osgood21
Employees Worked With
October 27, 2021
Buying our first electric car, Greg made the whole process easy form beginning to end. We highly recommend Colonial. process easy form beginning to end. We highly recommend Colonial. More
by ritchotte
October 24, 2021
This was my first 10,000 oil changed and I didn't realize this was included when I bought the car so that was a nice surprise. I was in and out in <1 hour and Daniel kept me posted every step of the way. this was included when I bought the car so that was a nice surprise. I was in and out in <1 hour and Daniel kept me posted every step of the way. More
by TY
Employees Worked With
October 23, 2021
Frank was very friendly. I was going to take my car in for inspection however I was informed that the fees were $160 per hour to diagnose the problems. I do wish they told me this before I drove 35 minute for inspection however I was informed that the fees were $160 per hour to diagnose the problems. I do wish they told me this before I drove 35 minutes there... I decided against the inspection because I have an older car and paying a fraction of what it is worth just to have it diagnosed is not worth the money. I wish the service technicians could have at least talked to me about the issues I was having They said they never heard of these problems before- which seems highly unlikely for veteran employees. More
by ryan
Employees Worked With
October 22, 2021
Always helpful super nice good service. Washed my car diagnosed an issue took care of it diagnosed an issue took care of it More
by COSTAK90
October 21, 2021
Made me feel comfortable! Don’t get that much at a dealership. Steve was great. You can tell he loves his job :) dealership. Steve was great. You can tell he loves his job :) More
by Clairekgaffney
Employees Worked With
October 20, 2021
The employees at colonial VW are helpful and quick, the waiting area was clean and well stocked with drinks. waiting area was clean and well stocked with drinks. More
by JSLATTS2698
Employees Worked With
