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Colonial Volkswagen of Medford
Medford, MA
2,225 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 AM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,225 reviews
October 01, 2021
I had a great experience - I made the appointment online, brought my car in and they had it ready to go in a couple of hours, I felt like they explained the repairs well and was satisfied with my experience brought my car in and they had it ready to go in a couple of hours, I felt like they explained the repairs well and was satisfied with my experience. More
by CLANSDEN
Verified CustomerEmployees Worked With
Frank DaSilva, Rusty Hogan
September 30, 2021
Frank is the best and always helpful and professional. The service and waiting areas are very clean. The service and waiting areas are very clean. More
by MikeGalvin
Employees Worked With
September 29, 2021
Easy and personable. Works hard for the customer. Overall great experience here at Volkswagen Medford great experience here at Volkswagen Medford More
by Eaustin95
Employees Worked With
September 27, 2021
The service attendants were rude. And when I tried to call to see if the car was ready no one was able to answer my calls or help. call to see if the car was ready no one was able to answer my calls or help. More
by tom@alcoveboston
Employees Worked With
September 27, 2021
Did not interact with Frank DiCostanzo. But did interact with Tom Bowes, who -- as always -- was excellent! Particularly appreciate being kept informed (while waiting) of progress of service. with Tom Bowes, who -- as always -- was excellent! Particularly appreciate being kept informed (while waiting) of progress of service. More
by DRWASTRYCHARZ
Employees Worked With
Tom Bowes
September 25, 2021
We had a great experience working with Steve! With limited inventory right now, he patiently helped walk us through a variety of options and helped us land on the right vehicle for us. limited inventory right now, he patiently helped walk us through a variety of options and helped us land on the right vehicle for us. More
by Lindsay
Employees Worked With
September 23, 2021
I just wanted to give Steve some praise. He was professional, assisted in the transition of paperwork smooth and efficiently. professional, assisted in the transition of paperwork smooth and efficiently. More
by Cmsham22
Employees Worked With
September 22, 2021
The brake light came on in my 2017 Golf and Medford VW shuffled their schedule around so that I could get a "fix" as soon as possible, like the very next morning. My heroes! shuffled their schedule around so that I could get a "fix" as soon as possible, like the very next morning. My heroes! More
by MLI2
Employees Worked With
September 22, 2021
Great service. Will be back with all my service needs. My car was ready quickly and ultra clean. My car was ready quickly and ultra clean. More
by lesterabramson
September 21, 2021
Great service! I was in and out with finalizing my car within a day, after visiting two other dealerships. within a day, after visiting two other dealerships. More
by iqbal.sumaiya.anni
