Colonial Volkswagen of Medford

We are now life long customers of Customers Volkswagen Medford solely because of the customer service we have experienced with the dealership and more specifically with Paul. We had gone to another VW dea Medford solely because of the customer service we have experienced with the dealership and more specifically with Paul. We had gone to another VW dealership and were very disappointed in the customer service and the games they were playing with us. We decided to drive a little further to Medford and we are so happy we did. Paul was immediately so welcoming and is just such a down to earth guy. He was realistic, willing to work with us and offered us such an incredible price, better than what we were expecting to pay. We felt like he was an advocate for us instead of the dealership and he was so professional, organized and friendly. We even got a car that day! On our way home we had some questions about the car and Paul immediately answered all of them on a call with us. We know that if anything happens with the car that he will take care of us and that is the greatest feeling when purchasing such an asset. Thank you Paul and Medford VW, we look forward to working with you in the future and will be sending everyone we know your way! More

This was my first experience with Colonial, but it won't be my last! I came in with a good idea of what I wanted, but had a few questions. Greg was great at answering my questions, but also not pushing more be my last! I came in with a good idea of what I wanted, but had a few questions. Greg was great at answering my questions, but also not pushing more than I was looking for. The whole process was very smooth, which was exactly what I was hoping to find. After I had bought the car, Greg showed me all of the features and made sure that everything was ready to go! More

Had a great low pressure experience with Paul at Colonial VW of Medford. He was attentive and straightforward with us and we purchased a new (used) Tiguan with no hassles. VW of Medford. He was attentive and straightforward with us and we purchased a new (used) Tiguan with no hassles. More

This is my 4th leased car with Colonial. I cannot say enough good things about Greg and the team here. They go above and beyond to get you exactly what you need in a car. I just picked up my newest car t enough good things about Greg and the team here. They go above and beyond to get you exactly what you need in a car. I just picked up my newest car today and I am so pleased with the quick, knowledgeable service they always provide. Greg is the best! More

Colonial Volkswagen made my 2021 Atlas lease easy and mostly painless. They were straightforward with me and didn’t try to upsell or pressure me. I told them what I wanted and they basically gave it to mostly painless. They were straightforward with me and didn’t try to upsell or pressure me. I told them what I wanted and they basically gave it to me. Neil Peabody helped me start to finish and was both professional and easy to work with. Thanks! More

I can't speak highly enough about this dealership. I was so skeptical, especially coming in as a young women trying to lease. Neil, Jason and Stephanie just went completely above and beyond in getting me th so skeptical, especially coming in as a young women trying to lease. Neil, Jason and Stephanie just went completely above and beyond in getting me the car I wanted at the price I could afford. The process was smooth and there weren't any surprises. I actually had fun at the dealership and left smiling. More

I would recommend Neil to anyone nervous about buying a new car! I walked in after having a poor experience at another dealership and was greeted by Neil. He made me feel comfortable, asked me great questi new car! I walked in after having a poor experience at another dealership and was greeted by Neil. He made me feel comfortable, asked me great questions, outlined every option for me in a very honest way, and was patient with me. I couldn't have asked for a better experience! More

Greg was super helpful from start to finish. He knew the product inside and out. He made excellent recommendations, was not pushy, very responsive. All around he provided a great experience. product inside and out. He made excellent recommendations, was not pushy, very responsive. All around he provided a great experience. More

Worked with Neil Peabody on my Tiguan. Professional, knowledgeable, and a lot of fun to work with. Couldn't recommend Neil enough. Made everything super simple and very much painless. Best salesperson i knowledgeable, and a lot of fun to work with. Couldn't recommend Neil enough. Made everything super simple and very much painless. Best salesperson i've dealt with in a long time! More

Our Salesman Neil Peabody did an outstanding job helping us purchase our new Golf!!! He has been very helpful in everything that has to do with the sale and pick up of the car. us purchase our new Golf!!! He has been very helpful in everything that has to do with the sale and pick up of the car. More