Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Colonial Volkswagen of Medford
Medford, MA
1,979 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 AM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,979 reviews
September 27, 2022
They were supposed to do an alignment for me after changing a tire. When I got the car back, it significantly pulls to the left all of sudden. I went back to them to have them fix the problem - they changing a tire. When I got the car back, it significantly pulls to the left all of sudden. I went back to them to have them fix the problem - they claim they did not think it was pulling to the left, but claim to have done a alignment again for free. Well, the car still pulls to the left. this is infuriating since I paid >$300 for the service, and the service is what CAUSED the problem. I've been back and forth to the dealership 4 times with no resolution, and also had to take an uber twice at my expense ($30 each time). The front end people are really nice, but clearly there is something wrong with the technician doing alignments and test driving the cars. I want my money back. More
by BRADLEWA
Verified CustomerEmployees Worked With
Kiara was great!
Helpful September 27, 2022
Frank Dasilva took fantastic care of me for my first service and was excellent in helping me get my wheel repaired under insurance I purchased at a different dealer when I purchased my car. Great exper service and was excellent in helping me get my wheel repaired under insurance I purchased at a different dealer when I purchased my car. Great experience as usual More
by devinestyler
September 22, 2022
This was the easiest car buying experience I've ever had. Everyone was friendly and knowledgeable. I highly recommend. Everyone was friendly and knowledgeable. I highly recommend. More
by docoprofessor
Employees Worked With
September 21, 2022
Friendly, courteous, and efficient. Helped me get the service that was required w/o having to purchase services that were not needed. Frank applied the appropriate discounts w/o havi Helped me get the service that was required w/o having to purchase services that were not needed. Frank applied the appropriate discounts w/o having to be asked Work was completed on time and I appreciate that the car was returned vacuumed and clean. Based on multiple appointments for my Golf Wagon over the last 7 years, I believe that the service dept at Medford VW is probably the best of the car dealerships I have experienced. More
by ELLIOT2
Employees Worked With
September 18, 2022
Service department is second to nine for regular service, maintenance and repairs. Staff are excellent. maintenance and repairs. Staff are excellent. More
by ANDY.CAREY
September 16, 2022
Excellent customer service and excellent service and really fast service and friendly workers and clean place really fast service and friendly workers and clean place More
by ericbuonopane70
Employees Worked With
September 16, 2022
Great experience across the board. Solid price and excellent service.from start to finish. Great work. Solid price and excellent service.from start to finish. Great work. More
by JS
September 14, 2022
I bought my car from Steve warren , he has a great experience and very helpful , experience and very helpful , More
by elmaji
Employees Worked With
