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Colonial Volkswagen of Medford

Medford, MA

4.8
2,224 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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340 Mystic Avenue

Medford, MA

02155

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Showing 2,224 reviews

April 26, 2022

Great exp. all around. The place to go for all of your car needs. Friendly and quick More

by JOSH.BRUNO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Colonial Volkswagen of Medford responded

Josh, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Frank met your expectations. Thank you again for choosing Colonial Volkswagen of Medford, we look forward to having you as one of our valued customers for many more years to come! Frank Dicostanzo Service Manager Frankd@vwmedford.com

April 26, 2022

Great dealership. Comfortable waiting area, knowledgeable service advisors and techs. Car wash with every service..I would recommend to prospective customers. More

by tasacco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Colonial Volkswagen of Medford responded

Thank you! Frank and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com

April 26, 2022

malachy was my salesperson and was very accommodating. he made this sale go on without a hitch. More

by pdjohn2234
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Beare,malachy, Ryan Hawkins
Apr 27, 2022 -

Colonial Volkswagen of Medford responded

Thank you for taking the time to share your thoughts on working with Malachy and our team. We're glad to hear we delivered such a great experience! Ken Cataldo General Manager kencataldo@vwmedford.com

April 25, 2022

Very pleasant dealership. Frank DiCostanzo and Rusty always take good care of me. The waiting area is clean and comfortable. All the staff is friendly. The loaner car was More

by raichelmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rusty,
Apr 26, 2022 -

Colonial Volkswagen of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Frank Dicostanzo Service Manager Frankd@vwmedford.com

April 23, 2022

Rusty always takes the BEST care of me. This is the second car I have purchased from Colonial VW and I did so because of Rusty in Service. I had a frustrating situation come up after I pur More

by michelle
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rusty
Apr 25, 2022 -

Colonial Volkswagen of Medford responded

Thank you so much for your kind words, Michelle, and for taking the time to leave us this wonderful feedback! Frank Dicostanzo Service Manager Frankd@vwmedford.com

April 21, 2022

The process was very easy. My salesman, Josh, was super helpful and Joe Mancini, the finance manager made closing the deal a breeze. I would recommend my family and friends to More

by dawnfo7143
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Jeffres
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2022 -

Colonial Volkswagen of Medford responded

Thank you for choosing Colonial Volkswagen of Medford, your feedback and rating mean a lot to us. We're glad Josh and Joe were able to help, and we hope to see you again! Ken Cataldo General Manager kencataldo@vwmedford.com

April 20, 2022

Very attentive to my needs and schedule to get done . Not pushy about suggested repairs that needed to be done in a reasonable time. Saturday crew was excellent !! More

by tmmanning383
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom
Apr 21, 2022 -

Colonial Volkswagen of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Colonial Volkswagen of Medford! Frank Dicostanzo Service Manager Frankd@vwmedford.com

April 20, 2022

The issue that was concerned about with my VW 2017 Jetta was readily attended to by the mechanics at Colonial VW they worked on the car quickly and efficiently so my car is working very as of this writing. More

by JV734
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

Colonial Volkswagen of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Frank Dicostanzo Service Manager Frankd@vwmedford.com

April 19, 2022

Frank Dasilva was extremely helpful and easy to work with, and he made a difficult and frustrating repair pretty painless. He was patient, and gave great advice. I really trusted him, and he met every e More

by PBUDRA15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dasilva, Frank
Apr 20, 2022 -

Colonial Volkswagen of Medford responded

Thank you for choosing Colonial Volkswagen of Medford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Frank Dicostanzo Service Manager Frankd@vwmedford.com

April 19, 2022

Highly recommend buying a car from Keven! He’s very helpful and very friendly! He answered all my questions and helped me buy my first car! Everyone there was so friendly and helpful! More

by marielzzl528
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keven Umana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Colonial Volkswagen of Medford responded

Thank you so much for your wonderful review! We are thrilled that Keven had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Colonial Volkswagen of Medford! Ken Cataldo General Manager kencataldo@vwmedford.com

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