Colonial Volkswagen of Medford - Service Center

Easy to schedule an appointment, and they made sure my car got back to me as soon as possible. The video explaining the issues with my car was very informative and ensured I understood what needed to be f car got back to me as soon as possible. The video explaining the issues with my car was very informative and ensured I understood what needed to be fixed. More

Easy to set up and I appreciate the ride service to and from the dealership. from the dealership. More

Easy to schedule. Fast service. Good feedback. All work was expertly performed. Car was returned early, Clean inside and out. Fast service. Good feedback. All work was expertly performed. Car was returned early, Clean inside and out. More

Appointments super easy to schedule online. I was greeted by Frank immediately and he could not have been nicer or more accommodating. He helped get my vehicle serviced promptly and kept me u I was greeted by Frank immediately and he could not have been nicer or more accommodating. He helped get my vehicle serviced promptly and kept me updated along the way. Had a great experience with Frank and VW of Medford! More

I have been having my car serviced yearly with this dealership for 6 years already, and I always have a positive experience there. The guys in the service centre are so nice and so friendly. I truly be dealership for 6 years already, and I always have a positive experience there. The guys in the service centre are so nice and so friendly. I truly believe that they are looking out for my best interests and not trying to take advantage of me (I am not being the most auto savvy person). I am going to buy another VW after my Jetta dies because I know I will be in good hands. Thanks Dan, Frank & team! More

I was impressed with the service. I had asked them to check for a rattling sound coming from the rear. They sent a video showing the problem and called me to explain and let me know t I had asked them to check for a rattling sound coming from the rear. They sent a video showing the problem and called me to explain and let me know the cost. I appreciated that. More

Had to bring car back for same issue. Dealership didn't offer any help in getting car back and forth a SECOND time for same isdue Dealership didn't offer any help in getting car back and forth a SECOND time for same isdue More

Service representative Dan gave a prompt and knowledgeable diagnosis, and we was very fair with the price. Dan provided excellent service. and knowledgeable diagnosis, and we was very fair with the price. Dan provided excellent service. More

Received excellent customer service from Dan Swartz that went above and beyond to make sure that I had alternative transportation when it became clear that my car would not be done on time. Thanks, Dan! went above and beyond to make sure that I had alternative transportation when it became clear that my car would not be done on time. Thanks, Dan! More

Dan has provided excellent customer service every single time and will be returning to this dealership to work with Dan. The dealership itself is clean, comfortable, and reliable. time and will be returning to this dealership to work with Dan. The dealership itself is clean, comfortable, and reliable. More