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Colonial Volkswagen of Westborough
Westborough, MA
3,318 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 3,318 reviews
October 27, 2026
Colonial is the place to go for repairs on e-Golfs. Very pleased with everything. Very pleased with everything. More
by moulding
Verified Customer
October 26, 2026
My car was poorly washed. Water stains on my side windows. The water test that was done inside my car was not wiped away or washed. Big water stains all down my trunk window Water stains on my side windows. The water test that was done inside my car was not wiped away or washed. Big water stains all down my trunk window More
by ronnie.lin37
October 22, 2026
Pierre was amazing! He made my lease-end process easy and got me a fantastic deal on my new car! He made my lease-end process easy and got me a fantastic deal on my new car! More
by Jesus Segura
Employees Worked With
October 22, 2026
Pierre was amazing! He made my lease-end process easy and got me a fantastic deal on my new car! He made my lease-end process easy and got me a fantastic deal on my new car! More
by Jesus Segura
Employees Worked With
October 22, 2026
Fantastic dealership. Friendly and accommodating from day one and no pressure sales. Gave me the deal I wanted for the vehicle, trade in and financing. The vehicle was pro Friendly and accommodating from day one and no pressure sales. Gave me the deal I wanted for the vehicle, trade in and financing. The vehicle was provided in immaculate condition.and Al features thoroughly explained. More
by jack
October 21, 2026
I have always been the guy who would do anything he could to never take my car to the dealership but since buying my Arteon at Colonial a little over 3 years ago Jon and the entire service staff have changed to never take my car to the dealership but since buying my Arteon at Colonial a little over 3 years ago Jon and the entire service staff have changed my outlook completely. They always go above and beyond when taking care of my car. I will continue to buy from colonial n the future and the service department is a major reason. Couldn’t recommend them enough! More
by npatchen40
October 16, 2026
Attentive and helpful staff. Arranged a loaner vehicle also for me. Jon ensured that i get my vehicle timely Arranged a loaner vehicle also for me. Jon ensured that i get my vehicle timely More
by ABHISHEKNAINANI205
October 16, 2026
Great experience getting a battery issue fixed in my ID4. It now charges to a higher mileage than when I got it more than a year ago. It took a while to get the parts in, but I had use of a loaner the whole It now charges to a higher mileage than when I got it more than a year ago. It took a while to get the parts in, but I had use of a loaner the whole time so it wasn't an issue. More
by paul@pdedit.com
Employees Worked With
October 16, 2026
I've been bringing my vehicles here for 15 years, and there's a reason I keep coming back. The team is friendly, trustworthy, and always treats me with respect. They make every visit easy and stress-free there's a reason I keep coming back. The team is friendly, trustworthy, and always treats me with respect. They make every visit easy and stress-free, and I know my car is in great hands. More
by SVARELS
