Colonial Volkswagen of Westborough

Initially, there was a hiccup where the used car I was interested in was in the shop. I drove half an hour there so was irritated, but when it was back at the dealership they drove it out to my house for interested in was in the shop. I drove half an hour there so was irritated, but when it was back at the dealership they drove it out to my house for a test drive. Overall, everything after that went smoothly and everyone was super responsive. More

I’ve been coming to this dealership for more than 50 years, always good service. It’s a well run outfit and it’s always been a delight to work with the service guys years, always good service. It’s a well run outfit and it’s always been a delight to work with the service guys More

Excellent service was provided by the front desk staff. The issue was resolved in a timely manner and also free of charge.thanks very much again. The issue was resolved in a timely manner and also free of charge.thanks very much again. More

Colonial rocks! They take care of my Golfs for scheduled maintenance. They recently did a used car inspection that kept me from buying a lemon. Colonial may be on the pricey side...I’m willing to pay for maintenance. They recently did a used car inspection that kept me from buying a lemon. Colonial may be on the pricey side...I’m willing to pay for the expertise. More

Very fun and friendly staff and made the buying a car process very seamless. Great for new buyers. Chadi is very knowledgeable and works very hard to meet customer needs. Highly recommend. :) process very seamless. Great for new buyers. Chadi is very knowledgeable and works very hard to meet customer needs. Highly recommend. :) More

Shaun went above and beyond to help me get into a car that is perfect for me. I was coming from overseas and he had everything ready to go for me when I arrived at Colonial. that is perfect for me. I was coming from overseas and he had everything ready to go for me when I arrived at Colonial. More

Fairly complicated repair, new brakes and suspension on all four corners. They arranged a loaner car until finished and applied coupons to reduce the total. Jon Lacey is excellent to work with. Whole se all four corners. They arranged a loaner car until finished and applied coupons to reduce the total. Jon Lacey is excellent to work with. Whole service department is good, it keeps customers coming back. More

Having visited several dealers in search of a used vehicle I landed at Colonial Volkswagen on a very snowy day to look at an Atlas. I was fortunate to be paired with Cal Angus. I was impressed with vehicle I landed at Colonial Volkswagen on a very snowy day to look at an Atlas. I was fortunate to be paired with Cal Angus. I was impressed with his enthusiasm, knowledge of Volkswagen and other makes/models and mostly his sincerity - something that is woefully lacking in the car sales industry! It was a no pressure experience and because of Cal's ability to address each and every question or concern about the vehicle, I bought the car. I can honestly say that Cal made the difference for me after looking at several other choices. It was a refreshing experience. More

John was great to deal with couldn’t be happier fast efficient had my car back to me in three days great job everything went well efficient had my car back to me in three days great job everything went well More

The service department was very efficient with servicing our car. We took advantage of the shuttle service they offer so got errands done while we waited. our car. We took advantage of the shuttle service they offer so got errands done while we waited. More