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Colonial Volkswagen of Westborough
Westborough, MA
3,272 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 3,272 reviews
September 04, 2026
The team is very responsive. And enjoyable to work with. They are very appreciative ooooooo And enjoyable to work with. They are very appreciative ooooooo More
by JDIGIACOMO442
Verified Customer
September 03, 2026
Always a great experience with the service department. Dylan and the entire team were professional, communicative, and helpful. Dylan and the entire team were professional, communicative, and helpful. More
by PEI
September 03, 2026
The service department is always courteous, professional and friendly. They take the time to ensure that you understand completely what your car needs. and friendly. They take the time to ensure that you understand completely what your car needs. More
by JAYASCHWARTZBERG
September 02, 2026
Had no problem with anyone they were all very helpful with my needs and with the purchase with my needs and with the purchase More
by dwoods50
September 02, 2026
I had a great experience, Jefferson was super helpful and I explained the car in detail to me when I picked it up I explained the car in detail to me when I picked it up More
by kayla.icaza
Employees Worked With
September 02, 2026
Great customer service. Did my regular scheduled maintenance on my car and listened to my concerns about my windows. They were able to take a look at those as well and figur Did my regular scheduled maintenance on my car and listened to my concerns about my windows. They were able to take a look at those as well and figure out what the issue was. More
by KATELYN_BEALS
Employees Worked With
September 02, 2026
The service was very good right from the attendant who received the car, checked condition and recorded the mileage. Dylan explained everything and answered my questions. All were friendly and helpful. received the car, checked condition and recorded the mileage. Dylan explained everything and answered my questions. All were friendly and helpful. More
by JDONEIL67
Employees Worked With
September 02, 2026
An absolute joke if a dealership. I’m being threatened with legal actions based on their negligence. Customer service isn’t even a thought. I’m being threatened with legal actions based on their negligence. Customer service isn’t even a thought. More
by Joedolle87
Employees Worked With
Paul Santo and Lap are the worst - they didn’t do their jobs properly and are now threatening me with legal actions based on their inability to abide by a process they established.
August 30, 2026
Marc and Jourdan were great to work with and helped me along the process. Marc made everything as easy as possible and was always available for a question and with help. along the process. Marc made everything as easy as possible and was always available for a question and with help. More
by coleferris2013
August 29, 2026
Jefferson was an amazing dealer. Very professional. Went above and beyond and went out of his way to answer all of my questions. Made the whole process super easy. Loving my new Very professional. Went above and beyond and went out of his way to answer all of my questions. Made the whole process super easy. Loving my new Golf GTI! I hope to have it for a long time. More
by Muetank
