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Colonial Volkswagen of Westborough
Westborough, MA
3,318 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 3,318 reviews
October 15, 2026
Pierre Saliba was our contact through our purchase. We found him to be a lovely man who was super helpful all the way through. Easiest car purchase we have been through! We found him to be a lovely man who was super helpful all the way through. Easiest car purchase we have been through! More
by oisinmcauley
Verified Customer
October 14, 2026
Colonial has been my dealership for the past 25 years. I started with the one closest to my house, but after a bad experience, I went dealer shopping for service. I found Colonial in Westboro and have be I started with the one closest to my house, but after a bad experience, I went dealer shopping for service. I found Colonial in Westboro and have been with them ever since, purchasing my last 2 GTI's from them. The service dept is the best. I highly recommend them. More
by DRDEREGIS
October 14, 2026
My interactions with the service department have always been pleasant and professional - you reach consensus on the goals of your visit, they do a thorough analysis and walk through their recommendations b been pleasant and professional - you reach consensus on the goals of your visit, they do a thorough analysis and walk through their recommendations before they start their work. More
by ROBJS
October 12, 2026
I love this dealership! This is my second lease from this dealership and I always have the best experience. Marc was absolutely fabulous to work with! He was incredibly know This is my second lease from this dealership and I always have the best experience. Marc was absolutely fabulous to work with! He was incredibly knowledgeable and he made the process fast and seamless. I loved my experience! More
by vanessa.iten7
October 10, 2026
Easy to schedule and drop off. Great customer service. Service team communicated regularly throughout and explained issues. Great customer service. Service team communicated regularly throughout and explained issues. More
by JAMGAINES
October 08, 2026
Please write about 25 words about your experience. Service was great, service team always does a great job Service was great, service team always does a great job More
by Mcstuhl
October 07, 2026
Service guys here are great, but $149 for an oil change on a four-cylinder car is way too expensive. on a four-cylinder car is way too expensive. More
by Dan
Employees Worked With
October 06, 2026
Great communication, quick response and helpful with transportation. I was very impressed that my car was taken care of quickly when it was an urgent matter (flat tire). transportation. I was very impressed that my car was taken care of quickly when it was an urgent matter (flat tire). More
by bethmorganchin
Employees Worked With
October 06, 2026
This was the first time at the dealership with our car. We were able to quickly get an appointment and they even were able to work with Volkswagen to help us out with a defective part. Great First Experi We were able to quickly get an appointment and they even were able to work with Volkswagen to help us out with a defective part. Great First Experience! More
by KEVPOULT
Employees Worked With
October 06, 2026
Very friendly without the high pressure sales. Amazing showroom, waiting area and overall look and feel. The financing was painless and I'd definitely recommend my friends and family to shop here Amazing showroom, waiting area and overall look and feel. The financing was painless and I'd definitely recommend my friends and family to shop here More
by Andrew v
