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Colonial Volkswagen of Westborough

Westborough, MA

4.9
3,172 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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89 Turnpike Road, Rt. 9

Westborough, MA

01581

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Showing 3,172 reviews

May 21, 2026

Pierre was extremely knowledgeable and personable. My car was totaled, so I wasn't expecting to be in the market for a new vehicle. I was very indecisive on what I wanted/needed. He was patient and he More

by jp_belisle
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pierre Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2026

They're always quick to respond and eager to make things right. I appreciate their service. More

by brendan.rickert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2026

Colonial has serviced both my cars for over 8 years. The waiting room has WiFi and fresh brewed coffee. More

by ALANRDAILEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2026

Great car buying experience at colonial. They are professional, friendly and price their cars fairly. Would definitely recommend to anyone looking to buy a car. More

by Lidi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Jarrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2026

Just picked up my new car from Marc and couldn't be happier with the experience! From the moment I walked in, he was knowledgeable, patient, and never pushy. He took the time to find exactly what I was More

by nickpost33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Schoenhammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2026

Bill is a keeper! Very polite and professional always makes me feel comfortable.Im very confident dealing with him! More

by paulmarc4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2026

Scheduled my service online, it was fast and easy, arrived for my appointment, I was greeted outside, brought in to speak with Dylan, he went over my service with me. I waited for my car, the serv More

by Sfdc111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2026

The sales team, especially Marc, is very nice and helpful. I am happy with the new Jetta I bought there. More

by jeffxli
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marc Schoenhammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jourdan Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2026

All the guys down there are Amazing. Billy and Jon and bill and Dylan ! They always take care of me and give me a spectacular service. Couldn’t recommend them much more More

by amiriqbal37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2026

Excellent service was provided. I had an urgent issue with my vehicle and I got an appointment right away. The issue was explained to me in detail and it was fixed as quick as possi More

by jgrim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.