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Colonial Volkswagen of Westborough
Westborough, MA
3,243 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 3,243 reviews
August 05, 2026
Easy to deal with honest too I would go back again fast process and fast in and out car buying process and fast in and out car buying More
by Borges99
Verified Customer
August 05, 2026
My car buying experience couldn’t have been any smoother. They went over and beyond to meet my requests and they were very transparent. I would definitely recommend them to anyone who needs a car. They went over and beyond to meet my requests and they were very transparent. I would definitely recommend them to anyone who needs a car. More
by TANIAFATIMA910
Employees Worked With
August 04, 2026
Samantha, Aamir and Lam provided great customer service on our recent purchase of a used vehicle. They were professional, knowledgeable, friendly and courteous. I am happy to recommend the staff at Coloni on our recent purchase of a used vehicle. They were professional, knowledgeable, friendly and courteous. I am happy to recommend the staff at Colonial to my friends! More
by barnold1952
August 03, 2026
Colonial Volkswagen in Westborough has the best service dept in the area! Always easy to get the appointment I want, work always performed correctly the first time. Also when I need them in a pinch they dept in the area! Always easy to get the appointment I want, work always performed correctly the first time. Also when I need them in a pinch they are always willing to provide me with service above expectations. More
by VZE2R2WW
August 03, 2026
The dealership missed some serious safety issues with a Certified ID4 we purchased. The front safety sensors weren’t working which show on the drivers display when you start the car. Also had a recall issu Certified ID4 we purchased. The front safety sensors weren’t working which show on the drivers display when you start the car. Also had a recall issue that should have been taken care of pre delivery. Multiple other issues that were overlooked or missed during inspection. On our fifth visit to the dealership when one is all we should have needed. Won’t be purchasing at Colonial again. More
by Jeff
August 03, 2026
I went to Colonial Volkswagen in 2016 and will not go anywhere else! Everyone there is amazing and goes above and beyond to make you happy from start to finish. anywhere else! Everyone there is amazing and goes above and beyond to make you happy from start to finish. More
by Stephanie
August 02, 2026
The welcome was great, Jeff was very helpful. He helped me test drive the cars I wanted to. I recommend ! He helped me test drive the cars I wanted to. I recommend ! More
by remidemarchi07
July 31, 2026
"I had a fantastic experience buying my car. Every question was answered clearly, and a very smooth, stress-free car-buying process. Marc's patients was greatly appreciated. Every question was answered clearly, and a very smooth, stress-free car-buying process. Marc's patients was greatly appreciated. More
by kerri george
Employees Worked With
