Colonial Volkswagen of Westborough

Dylan is great to work with. He listens very well and confirms what he hears back and makes sure he understands. . He listens very well and confirms what he hears back and makes sure he understands. . More

Easy car drop off and very reasonable wait time. WiFi to work while you wait WiFi to work while you wait More

Working with Dylan is always a great experience. He’s clear and communicative and helpful! He’s clear and communicative and helpful! More

The service crew at Colonial is always helpful and efficient. My service advisor, Dylan Begin, is a particularly excellent communicator and is always able to explain the service goals and answer my qu efficient. My service advisor, Dylan Begin, is a particularly excellent communicator and is always able to explain the service goals and answer my questions throughly and patiently. I highly recommend Colonial Westborough and Dylan Begin! More

I had the best possible experience you could have while buying a car at VW in Westborough. Juan sold me my brand new VW Tiguan, and he was truly exceptional! He was so patient, knowledgeable, and kind whil buying a car at VW in Westborough. Juan sold me my brand new VW Tiguan, and he was truly exceptional! He was so patient, knowledgeable, and kind while I test drove and figured out whether I wanted a Tiguan or Taos. He did not pressure me at all and I really appreciated that as I have been pressured at other dealerships before. While waiting for my car to arrive at the dealership, he was very communicative and updated me with every step along the way. If you want a great experience, go see Juan! I also want to recognize Lap, the financial advisor, who was also very knowledgeable and kind. Thank you to both Juan and Lap, I can’t say enough about how wonderful the experience was! I will be a customer of VW Westborough going forward. More

The service quality is very good and staff is friendly. Lost the fifth star on pricing. I like that they video the car and share their findings. I've been able to get appointments when I need them. They Lost the fifth star on pricing. I like that they video the car and share their findings. I've been able to get appointments when I need them. They do a good job of monitoring recalls for my vehicle. Have had all the recommended work done there for the first 65K miles of my GLI. But like other dealerships I've dealt with, the price is higher than independent shops. Did not buy new tires there after MA Pot Holes damaged another one. More

Everyone was great. Very responsive to any questions I had. The service was top notch and quick! Very responsive to any questions I had. The service was top notch and quick! More

Sorry for no review because car was transferred to Volkswagen of Wellesley, But talking to Dylan was very helpful he was professional in handling the situation Volkswagen of Wellesley, But talking to Dylan was very helpful he was professional in handling the situation More

They are very polite and helpful. The car was ready when they said it would be. The car was ready when they said it would be. More

I always have a pleasant experience. They’re very cognizant if I need to get out by a certain time and they provide frequent updates along the way I do all my service here because of the They’re very cognizant if I need to get out by a certain time and they provide frequent updates along the way I do all my service here because of the superiorcustomer service. More