Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Colonial Volkswagen of Westborough
Westborough, MA
3,200 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,200 reviews
June 20, 2026
Communication was good, service was fast, I got what I was looking for. Happy overall was looking for. Happy overall More
by Henri Hakulinen
Verified CustomerEmployees Worked With
June 19, 2026
Great experience as always bought last six new cars there and will continue as long as Marc and Billy McGrath remain there. Best guys in the business there and will continue as long as Marc and Billy McGrath remain there. Best guys in the business More
by BRYANBESSO
June 18, 2026
We were very pleased with the service and the help I had left my wallet in the car and had thought I had lost it but one of the technicians returned it to me what a relief that was thanks again for the grea left my wallet in the car and had thought I had lost it but one of the technicians returned it to me what a relief that was thanks again for the great service More
by nnolster179
June 18, 2026
Brought my Atlas in due to a check engine light. Dealer identified the issue and set a plan to resolve that worked on my schedule. Jon at the service desk is great! He kept me posted for progress an Dealer identified the issue and set a plan to resolve that worked on my schedule. Jon at the service desk is great! He kept me posted for progress and answered all my questions. Excellent service. More
by Ke.taylor8
June 13, 2026
I have had a great experience with this dealership. I bought a new 2025 Taos in February. Although it’s had issues that I hope are finally resolved the dealership has taken care of it all and been very I bought a new 2025 Taos in February. Although it’s had issues that I hope are finally resolved the dealership has taken care of it all and been very accommodating More
by kaitlyn.beaudry
June 12, 2026
Courteous, professional, and attentive to keeping customer informed. Appreciate the time they take to explain work that is required. customer informed. Appreciate the time they take to explain work that is required. More
by DECOSTANZA
Employees Worked With
June 11, 2026
Had a great experience with the colonial Volkswagen service group. Stellar service through their service department. service group. Stellar service through their service department. More
by REINERLUNA
June 11, 2026
11 years of continuous service and same advisor each time. (Jon Lacey). I have written several reviews over the years. Always top notch in every aspect. time. (Jon Lacey). I have written several reviews over the years. Always top notch in every aspect. More
by RFA
Employees Worked With
June 10, 2026
Very accommodating, Jon always goes the extra mile to ensure my vehicles are taken care of with my schedule ensure my vehicles are taken care of with my schedule More
by salvs22
