Colonial Volkswagen of Westborough

Great Experience! I went to Colonial Volkswagen to look at a 2014 Jetta and ended up purchasing it. I went on a test drive with Tim who was extremely helpful, knowledge I went to Colonial Volkswagen to look at a 2014 Jetta and ended up purchasing it. I went on a test drive with Tim who was extremely helpful, knowledgeable and was happy to answer any/all questions I had. The entire process was quick and stress-free. I have been extremely happy with my purchase and would highly recommend this dealership! More

"Great experience, professional service" My wife and I went to Colonial to look at a 2014 Passat and ended up purchasing it. The dealership was clean, comfortable and everyone was friendly an My wife and I went to Colonial to look at a 2014 Passat and ended up purchasing it. The dealership was clean, comfortable and everyone was friendly and professional. From beginning to end the process was stress free and we were never put under any pressure to buy. We were helped by Richard Dolliver, and he was very professional and courteous throughout the process. Richard answered all of our questions and had a wealth of knowledge about the car we were looking at. This is our first Volkswagen and so far we are very pleased with it. If we are ever in the market for a Volkswagen in the future this dealership will be our first stop. Thank you Richard and everyone at Colonial for a pleasant and satisfying experience. More

Great Experience! I had a great experience working with Colonial Volkswagen. I submitted an inquiry online and received a fast, friendly response. I went in for a test I had a great experience working with Colonial Volkswagen. I submitted an inquiry online and received a fast, friendly response. I went in for a test drive and met with Tim. He spent a lot of time going over my options and thoroughly answering all my questions. No high pressure sales tactics. Tim took care of everything, it was such an easy and stress less process. After making a purchase Tim continued to follow up and make sure I had no questions and was happy with my purchase. I'm vey happy with my Jetta and my decision to work with colonial. I would highly recommend! More

Ask for Dave T. Worked with Dave T. to buy a new car. He answered all of my questions and helped me get the best price possible. He made it a fun, exciting experience Worked with Dave T. to buy a new car. He answered all of my questions and helped me get the best price possible. He made it a fun, exciting experience. I'll definitely be going back when I need to get another new car. More

fantastic customer service! I just purchased a 2015 GTI from Colonial Volkswagen and received amazing service. This was the first volkswagen I have ever purchased and probably wo I just purchased a 2015 GTI from Colonial Volkswagen and received amazing service. This was the first volkswagen I have ever purchased and probably won't be the last because of the great first impression I got from Colonial Volkswagen. The dealership was comfortable, bright, airy, and clean. Rick Dolliver is truly a great credit to the dealership. He was professional, extremely knowledgeable about the vehicle, and has a great sense of humor. He definitely made the car buying experience pleasant, which isn't something I can say about a majority of other dealers I had visited. My only critique is that the day of delivery took longer than expected and I had to go to work. More

colonial is lucky to have bill mcgarth I have purchased 3 Volkswagens over the last 10 years and although I do love the product that vw offers, I feel the need to mention Bill McGrath in I have purchased 3 Volkswagens over the last 10 years and although I do love the product that vw offers, I feel the need to mention Bill McGrath in the colonial Volkswagen service department. he greets me by name, remembers my other vdubs, and even remembers personal things about me from the years of small talk. He makes me feel comfortable servicing my car here and that he always has an honest assessment of my vehicles. colonial is lucky to have him. I hope they realize it More

Bill McGrath is the Best!!!! Extremely happy with my service visit. Bill McGrath took the time to make sure all of my concerns were corrected and fixed on my first visit. Thank yo Extremely happy with my service visit. Bill McGrath took the time to make sure all of my concerns were corrected and fixed on my first visit. Thank you Bill.... I will return to Colonial for all my service needs. More

Great buying experience This was a great car buying experience. Saw the ad in the paper, called and confirmed they still had the one listed in stock. It was actually there This was a great car buying experience. Saw the ad in the paper, called and confirmed they still had the one listed in stock. It was actually there when we arrived and they honored the price in the ad with no hassles. Never attempted a bait and switch and didn't gouge on the extended warranty or financing. A very pleasant experience from start to finish. I highly recommend this dealership! John E More

When you said no to them, they broke your car!!! If there was 0 point, I will do that. Their auto service department did not even worth 1 point. They charged me 112 dollars diagnose fee even though t If there was 0 point, I will do that. Their auto service department did not even worth 1 point. They charged me 112 dollars diagnose fee even though they did not find any issue and they made up some ridiculous reason to get more money from me. When I said no to them, they broke my car!!! I send my 2012 Jetta there to check the electric circle issue early this week, because the front light turned on by itself during the night and it dried out the battery. First day I went there, I was told my car was fine. They checked the battery and everything was fine. They said I probably left the light open. Second day morning, the same situation happened and I send my car to the service again. This time, they told me that they spend two hours and could not find any issue there. They confirmed that my battery is fine again and they said they would charge me 112 dollars diagnose fee and they wanted to leave the car there over night and spend two more hours tomorrow. The third day morning, they called me said my battery failed the test. It would cause 250 to get a new one. Not mention that I have a relatively new car with original battery which could last at least five years. How come the battery is fine for the last two days and it failed at the last day when they need an excuse to send my away. I still paid the 112 dollars diagnose fee even though they found out nothing. When I got my car back, the driver side window could not be open or close automatically. When I turn off the engine, there used be a sound to remind you if you forgot to turn off the light. And this is not working too. I will never go their again and I definitely do not recommend anyone go there. More

"Straight Ahead" Chris Tattrie was knowlegeable, honest and listened and understood what I was looking for. There were no hidden "hooks" or curve xxxxx at the end. The Chris Tattrie was knowlegeable, honest and listened and understood what I was looking for. There were no hidden "hooks" or curve xxxxx at the end. The best auto buying experience I've ever had. Thanks guys! More