Colonial Volkswagen of Westborough

I bought a beetle and had the pleasure of dealing with Elizabeth stevens. She is very friendly, knows her vehicles like no other salesperson I had dealt with. I would recommend her to all my friends an Elizabeth stevens. She is very friendly, knows her vehicles like no other salesperson I had dealt with. I would recommend her to all my friends and family. I hope when I need to buy another car Elizabeth is still there. Sincerely, Jack More

I can't say enough about Bill's patience, the integrity of the work, and the shuttle driver who was friendly and caring about my service. I have worked with other dealers and I would have to say that this of the work, and the shuttle driver who was friendly and caring about my service. I have worked with other dealers and I would have to say that this was my best experience to date. They even ordered my hub cap and fixed my thermostat will the quickest speed that they could do and they did not get frustrated eventhough it was a hard problem to diagnose. More

I had previously owned a VW Jetta VR6. I liked the car very much, but my experience with the previous dealer left much to be desired. Liz Stevens at Colonial was extremely personable, helpful and knowled very much, but my experience with the previous dealer left much to be desired. Liz Stevens at Colonial was extremely personable, helpful and knowledgeable about the vehicle I was looking at. She was also very accommodating with my schedule. When I was at the showroom, she answered my questions with full knowledge of the car and its systems. When I communicated with Liz via email or telephone she was very prompt and complete in her responses to me. I recommend potential customers seek out Liz Stevens at Colonial VW. More

Professional, courteous and genuine behavior is what we have experienced w/ Pierre Saliba and his colleagues at Colonial Volkswagon. My wife and I place a high value on dealing with honorable people. We fe have experienced w/ Pierre Saliba and his colleagues at Colonial Volkswagon. My wife and I place a high value on dealing with honorable people. We feel very comfortable with our recent buying decision to purchase a 2010 Jetta TDI from Colonial. Art Borsky Princeton, MA More

Colonial Volkswagen is a great dealership. They really know how to take excellent care of their customers, and walked me through every step of the buying process. Our sales consultant Pierre was a pleasur know how to take excellent care of their customers, and walked me through every step of the buying process. Our sales consultant Pierre was a pleasure to do business with. He gave thorough explanations on each car I was considering for possible purchase (different models of the VW Jetta) and helped me come to a solution on which would be best for me as a driver. This was my first experience buying a new car, and I'm glad I did it here! The staff was helpful and friendly during the contract signing and finance and insurance process as well. I would recommend anyone who is considering buying a Volkswagen (the used ones seemed pretty nice, too) to check out Colonial. More

After accepting a new position and losing a company after 7 years, I was in the market for a vehicle and I was referred to Bob Strickland my one of by professional contacts. Bob is the real deal and not only 7 years, I was in the market for a vehicle and I was referred to Bob Strickland my one of by professional contacts. Bob is the real deal and not only knows the intricacies of all of the VW models, but truly understands the art of making a deal. Bob had a tremendous knack of understanding my vehicle needs, and was tremendous in matching those needs with a vehicle and a price that was super competitive. I am very much enjoying my new 2010 Passat. More

My experience at Colonial Volkswagen was great. I went in looking to lease a Jetta LE and ended up with everything I was looking for and more. The sales person I worked with was fantastic. He was knowledgeab looking to lease a Jetta LE and ended up with everything I was looking for and more. The sales person I worked with was fantastic. He was knowledgeable about everything relating to the car and really made the process easy. He also didn't play any of those "games" you see a lot when dealing with car salesmen, which I really appreciated. I would certainly deal with Bobby and colonial Volkswagen again in the future, and would recommend this dealer to anyone. More

Bobby Strickland and Billy were extremely helpful, attentive and friendly. They were both serious about the facts and figures they were giving me while keeping a great sense of humor (something I appr attentive and friendly. They were both serious about the facts and figures they were giving me while keeping a great sense of humor (something I appreciate). It's my first experience with VW and Colonial after being a loyal Audi owner for over 25 years but I feel the commitment they make to their customers was sincere and honest so hopefully I will now become a "loyal VW owner". Thanks to both of them! More

We were "almost" ready to purchase when we arrived. Were looking for a VW Jetta Sportswagon TDI w/std transmission. We weren't looking for any options as the TDI package is already loaded. We already own looking for a VW Jetta Sportswagon TDI w/std transmission. We weren't looking for any options as the TDI package is already loaded. We already own a Golf TDI, also from this dealer, and were wondering about the extra cargo space in the Jetta Wagon. We test drove a car and were impressed. The car we drove was already sold, so Bobby went to check on other models they had on the lot. They had one of my preferred colors, except it had a sunroof, which I was not really looking for. But the price was right. Bobby offered us a deal that we couldn't refuse if we would sign that day. Now, I know the classic "what do I need to do to put you in this car today?" sales pitch, and this may have been a spin on that. BUT, we had already looked up the base invoice price online and knew he presented us with a very honest price. Then he had the sense to go down the street to the auxillary lot to get our actual car. While he was off doing that, we had a chance to speak privately (good move Bobby!) and convinced each other that this was the right thing to do. I've had my new car for about a month and I'm very happy with it. And....my dog simply loves the sunroof that I was hesitant about. And if the dog likes it, I'm sold! More

I have purchased two new Volkswagens since December 2008 from Colonial Volkswagen. Both times the process was smooth, easy and hassle free. Both visits they were respectful of what I needed for my trade & o from Colonial Volkswagen. Both times the process was smooth, easy and hassle free. Both visits they were respectful of what I needed for my trade & offered me the best price on the new vehicle I was purchasing. I have to drive an hour to reach this dealership from my home and it's a drive worth making. A pleasant dealership with friendly, helpful staff. They have a lifetime customer in me. A+ More