Colonial Volkswagen of Westborough

I am the proud owner of a 2006 Passat 4motion 3.6 sport. Now that the car is out of certified warranty i was a little skeptical about going to the dealer for oil changes and routine service due to cost and Now that the car is out of certified warranty i was a little skeptical about going to the dealer for oil changes and routine service due to cost and etc. Let me tell you that it was the best decision i have ever made having my car serviced by the dealer after warranty!!! Not only are Bill Fallon, Billy Mac and Adam the most professional trio in the biz but the price is right....they washed my car and it was fast and done coerrectly!!! Dont sell your self short and go to the local Quick lube!! Thank You Colonial VW for everything that you provide me in the automotive field!!! More

Chris Tattrie is a a pleasure to work with. He is fair and went the extra mile to make us feel comfortable with the dealership. His honesty was the deal closer and went the extra mile to make us feel comfortable with the dealership. His honesty was the deal closer More

Mike Ladowsky was great, very attentive, I explained to him that I have purchased several vehicles from Colonial West In Fitchburg,Ma. and that my wife wanted to purchase a volkswagon I wanted to keep my r him that I have purchased several vehicles from Colonial West In Fitchburg,Ma. and that my wife wanted to purchase a volkswagon I wanted to keep my relations with Colonial and he went out of his way to keep me as a colonial customer. More

I've only been here a few times since I purchased my Jetta and the service is amazing each time. Everyone I've been in contact with has been overally friendly and customer oriented. I didn't purchase Jetta and the service is amazing each time. Everyone I've been in contact with has been overally friendly and customer oriented. I didn't purchase my car at this dealership, but I feel like I am treated like I did-no hestitation by these service professionals. What really amazed me was how quickly my first first service was handled. I was in/out within no time. And, recently when I needed some body work as someone had already hit my bumper-Steve was so wonderful to work with. He truly took things under control and made it seamless for me. He said I would not even notice it had been hit when it was repaired and he was so right! I was really impressed how your dealership coordinated the body shop and rental car and it sounds like you don't really get any fees for this-wow-that was incredible-thank you so much! Thanks to everyone at the service desk, Steve, and Dick who drove me to my destinations. I facilitate customer service training at my company and you folks exhibit what it's all about-making this a wonderful "experience" for me. I will be back! More

Pierre tony and bill were a great help. They were very knowledgable about the cars. I had a very good experience an I would recommend them to others. knowledgable about the cars. I had a very good experience an I would recommend them to others. More

Had an amazing car buying experience at this dealership. Went in for a test drive and came home an owner of a 2013 VW Tiguan that same afternoon. Many thanks to Rick D for such a great experience. Went in for a test drive and came home an owner of a 2013 VW Tiguan that same afternoon. Many thanks to Rick D for such a great experience. More

Pierre was very helpful and informative. The test driving and recommendations were spot on to size us with the correct car for us. The delivery of the vehicle was straightforward and thorough. driving and recommendations were spot on to size us with the correct car for us. The delivery of the vehicle was straightforward and thorough. More

Last week I called Colonial VW at 6:50 in the morning to see if I could schedule an oil change and a brake job, and Bill said bring it right in! I dropped it off at 10, and at 2:30 my car was ready. When I see if I could schedule an oil change and a brake job, and Bill said bring it right in! I dropped it off at 10, and at 2:30 my car was ready. When I went to pick the car up Bill told me he checked to make sure that there were no recalls on the car, and the car was washed and vaccuumed. Bill Fallon acted very professionally. I was very impressed by the service and would definitely recommend this dealership to family and friends. Thanks again Bill Fallon! More

Chris was helpful, friendly, and knowledgeable. He helped us get exactly what we wanted at the price we wanted. He went well above and beyond the call of duty for a salesman. Especially for customers not buy us get exactly what we wanted at the price we wanted. He went well above and beyond the call of duty for a salesman. Especially for customers not buying a VW. My wife and i have already recommended him to our friends looking to buy new cars. Chris was incredibly friendly and patient with my wife's flipflopping about what she wanted. Again, we have already recommended him to our friends. More

Chris was very helpful. He spent over 2 hours with me helping me decide whether I wanted to lease a Jetta or a Passat. He was very knowledgeable, professional and patient. I have dealt with other car d helping me decide whether I wanted to lease a Jetta or a Passat. He was very knowledgeable, professional and patient. I have dealt with other car dealerships in the past and this was by far the best experience I have had with a sales consultant. More