Colonial Volkswagen of Westborough

I was not happy with the service at Colonial VW. My car was under warranty and in short they wanted me to claim warranty repairs against my automotive insurance. When I am complained I was treated very poo was under warranty and in short they wanted me to claim warranty repairs against my automotive insurance. When I am complained I was treated very poorly. I would not recommend this dealership for any service work. More

I am very satisfield with my purchase thanks pierre and kathrin you guys are the best helped me in everyway someone can be helped you guys are a angel kathrin you guys are the best helped me in everyway someone can be helped you guys are a angel More

I had visited a dealer in auburn and nearly decided against Volkswagen until I was told that there was a "real VW dealer " located in Westboro, namely Colonial. The process was painless and rather enjo against Volkswagen until I was told that there was a "real VW dealer " located in Westboro, namely Colonial. The process was painless and rather enjoyable. Mike Lodowsky is a true professional and one person I would recommend to any VW buyers in Central Mass. More

Mike was great to work with! He is so professional. Mike understood what we were looking for and why this purchase was important to us. We purchased the car for our 2 teenage sons and wanted a safe reliabl understood what we were looking for and why this purchase was important to us. We purchased the car for our 2 teenage sons and wanted a safe reliable car that they could drive easily. thanks! More

We recently purchased a VW from Colonial VW in Westborough and it was a very easy, stress-free process. Mike Lodowsky was our sales person and he was really genuine and knowledgable. Mike explaine Westborough and it was a very easy, stress-free process. Mike Lodowsky was our sales person and he was really genuine and knowledgable. Mike explained the different models to us, and allowed us to take a few out for a test drive. After we drove the cars he sat down with us to discuss what we liked and what we were looking for in a car. We didn't feel rushed or pressured. Mike offered us a great deal and we are very pleased with our VW. We would definitely recommend this dealership! More

This is the third VW I have leased from Colonial VW. Since my first visit several years ago, I have always been treated very fairly and professionally. I received great pricing and trade value during al Since my first visit several years ago, I have always been treated very fairly and professionally. I received great pricing and trade value during all 3 transactions and service has always been prompt and friendly. And unlike many other dealer service departments I have dealt, I never feel like I'm being sold an unnecessary service or paying too much. As a loyal 3-time customer, I would highly recommend Colonial VW. More

I was interested in the Jetta Sportwagen but not sure if it would be large enough for my family and undecided on gasoline or diesel. Within minutes of walking in, Pierre discussed my needs with me and had it would be large enough for my family and undecided on gasoline or diesel. Within minutes of walking in, Pierre discussed my needs with me and had me inside the car to check on the interior dimensions. He explained the difference between the gas and diesel engines and transmissions in terms I could understand, then had me test drive both to see which I liked driving. He wasn't pushy, he didn't point out frivolous things like cupholders and he waited for me to ask questions about the little things. He didn't make me feel rushed during the test drive and let me go where I wanted. When I told him at the end of that first visit that I wasn't ready to buy, or even talk numbers, he didn't push me, he simply asked me when I'd like to come back to and made an appointment. And when that time came, the process of negotiating a deal with painless; we came to an agreement that fit my expectations and my budget. Pierre spent over an hour with me after we closed the deal, showing me how everything worked and helping me pair my phone and get the technical stuff squared away. I'm three weeks in with the new car and I love it; we took it to visit family over the holidays and had plenty of space for humans, canines and gifts, confirming our initial inspection of the car. And we got great gas mileage to boot! I told Pierre and Chris when I picked up the car that while I'd never had a "bad" experience buying a car, I'd never had a "great" one - until I went to Colonial. I'll happily return for future VW purchases and recommend them to anyone in the area. More

Chris greeted me quickly and allowed me to tell him exactly what I was looking for and got me in the car and test driving it in a matter of minutes. The sales closing process was also very easy and I exactly what I was looking for and got me in the car and test driving it in a matter of minutes. The sales closing process was also very easy and I was able to take delivery 2 days later with inspection sticker to boot. In the past I have overall not had very good experiences with car dealerships/car salesmen but I would recommend Colonial to any of my friends who were looking to buy a VW. More

We went to the dealership just to look at a VW Golf. We had just come from another dealership with our mind all set to purchase a vehicle there. However after test driving a Golf, talking with Rick about had just come from another dealership with our mind all set to purchase a vehicle there. However after test driving a Golf, talking with Rick about what we were looking for, Rick told us about the VW Tiguan. Rick mentioned a number before we left due to an impending snow storm, and we came back the next day, took the car for a test drive and sealed the deal before leaving! Went back the next day and picked up the car! The whole family loves the car! And Rick was a very easy, no pressure sales person so it made the transaction that much more pleasurable. More

We came in just browsing the SUVs. After working with David, we knew that the Tiguan was the right car for our family. He was very friendly, and knowledgeable about the vehicles. We got a great deal on o David, we knew that the Tiguan was the right car for our family. He was very friendly, and knowledgeable about the vehicles. We got a great deal on our new SUV, and I will recommend David to my friends and family who are in the market for a new car. Thanks so much! More