Colonial Volkswagen of Westborough

Exceptional Service from Jon Dear Colonial Volkswagon Team, I wanted to take a moment to recognize Jon for the outstanding service he provided during our recent visit. He communicated clearly and effect Team, I wanted to take a moment to recognize Jon for the outstanding service he provided during our recent visit. He communicated clearly and effectively, turning what could have been a stressful situation into a smooth and pleasant experience. The loaner car he arranged was excellent, and it allowed us to continue our day without any disruption while our vehicle was being serviced. Please pass along our thanks and appreciation to Jon. His professionalism and customer-first attitude made a real difference. Best regards, Rick Powell More

Service was professional. All questions were heard and answered in a patient, professional and concise manner. Overall the entire experience was pleasant and peaceful. All questions were heard and answered in a patient, professional and concise manner. Overall the entire experience was pleasant and peaceful. More

Dylan Begin was awesome! Very good interpersonal skills, seemed warm, kind, concerned and empathic. Seemed determined to take great care of us and was apologetic that they co Very good interpersonal skills, seemed warm, kind, concerned and empathic. Seemed determined to take great care of us and was apologetic that they couldn't complete the job on the first day. Cheerful and sweet! 5 stars! More

Staff was very friendly and communication was great. Better than Patrick VW!!!! Thank you. Tina Better than Patrick VW!!!! Thank you. Tina More

I got great service and was kept appropriately informed of the work on my car by my service center provider. of the work on my car by my service center provider. More

Great experience buying a car at colonial Volkswagen. From the start to the finish, they were very professional and listened to what we wanted. From the start to the finish, they were very professional and listened to what we wanted. More

Car developed an oil leak. .we all know, an oil leak can be "no big deal" or it can be catastrophic. Without an appt, Jon took my car in to be checked. Jon's willingness to ad .we all know, an oil leak can be "no big deal" or it can be catastrophic. Without an appt, Jon took my car in to be checked. Jon's willingness to address my problem is something you don't experience often these days. As it turned out, the leak was found to be minor, corrected, and back in service the same day, Auto Service and Customer Service at Colonial is "old school" there's no higher compliment. More

Check-in was quick, courteous and straightforward. Car was serviced even quicker than expected. The free wash is always an appreciated bonus. Car was serviced even quicker than expected. The free wash is always an appreciated bonus. More

Service was very good. Courtesy vehicle was very convenient and actually allows me to set up service much easier. Courtesy vehicle was very convenient and actually allows me to set up service much easier. More

The dealership is prompt when getting started to work on the vehicle and I'm usually out in a very timely manner. The waiting area is nice and is clean. The team provides appropriate feedback on any issue the vehicle and I'm usually out in a very timely manner. The waiting area is nice and is clean. The team provides appropriate feedback on any issues. More