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Colonial Volkswagen of Westborough
Westborough, MA
2,945 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,945 reviews
July 18, 2025
Jon was amazing we were checked in and out quickly and received the car ahead of time! Car was serviced washed, inspected and returned ahead of schedule received the car ahead of time! Car was serviced washed, inspected and returned ahead of schedule More
by biglers1
Verified CustomerEmployees Worked With
July 17, 2025
Patrick the salesman and the sales manager made it easy to purchase my new vehicle. to purchase my new vehicle. More
by g.goyette
July 12, 2025
This was my first service since the purchase of my new car. Dylan was friendly and attentive, and I was able to sit outside and enjoy the day while my car was serviced. Courteous and professional staff….t car. Dylan was friendly and attentive, and I was able to sit outside and enjoy the day while my car was serviced. Courteous and professional staff….thank you! More
by lafosse
Employees Worked With
July 10, 2025
Dylan is an amazing and dedicated member of the service team. We worked together for months on my vehicle's issue. I never felt uninformed or neglected. I felt the whole Colonial VW organization support team. We worked together for months on my vehicle's issue. I never felt uninformed or neglected. I felt the whole Colonial VW organization supported him and supported me. Best service I've ever had. More
by John Fellian
July 06, 2025
Responsive to my concern following purchase and made sure help was available to show me some features missed during the sal. help was available to show me some features missed during the sal. More
by SUSANKNALL1
July 05, 2025
Dylan did everything he could to make thing right. He was fantastic. The drop off and pick up service was good. He was fantastic. The drop off and pick up service was good. More
by EvanL
July 04, 2025
Dylan was awesome! Professional, efficient, helpful, provided a detailed review and kept me informed of progress and next steps, great service Professional, efficient, helpful, provided a detailed review and kept me informed of progress and next steps, great service More
by aamir.suleman
Employees Worked With
June 30, 2025
Had a great experience at Colonial VW overall! Quality service repairing my broken A/C & despite my car being in the shop for almost a week, Jon was very transparent in communicating the progress Quality service repairing my broken A/C & despite my car being in the shop for almost a week, Jon was very transparent in communicating the progress on my car. They also provided me with a loaner car eventually, which was a nice touch! More
by NIKKIBEE659
June 30, 2025
Great staff! Very professional and and informative. Pleasant experience! I especially like the video upload of work performed. Very professional and and informative. Pleasant experience! I especially like the video upload of work performed. More
by bmancini2
Employees Worked With
June 28, 2025
Pierre was very friendly, very helpful to explain details of all new technology of the new car. I am very happy and satisfied with his service. of all new technology of the new car. I am very happy and satisfied with his service. More
by JOHNDW123
Employees Worked With
