Colonial Volkswagen of Westborough - Service Center

Took my car in to renew my inspection, service person was helpful, quick and professional. Great service center, will come back for more service needs in the future. helpful, quick and professional. Great service center, will come back for more service needs in the future. More

They have taken care of me and my family for years and have always upheld the best level of customer service. Best Volkswagen dealership there is! have always upheld the best level of customer service. Best Volkswagen dealership there is! More

Always a pleasure to visit Bill and the team there take good care of the car and the customer. You can take care of the car at a social distance. Bill and the team there take good care of the car and the customer. You can take care of the car at a social distance. More

AMAZING SERVICE EXPERIENCE! Billy, the Service Manager, supplied a totally seamless transition getting my wife's 2018 VW Atlas back on the road! Whatever they are paying this ma Billy, the Service Manager, supplied a totally seamless transition getting my wife's 2018 VW Atlas back on the road! Whatever they are paying this man should be DOUBLED! He always delivers a 100% on the mark hassle-free service experience. Thank you once again, Billy! More

Great service even with all the craziness going on. It was quick and when i wanted to go for a smoke I was directed to a nice spot to smoke. was quick and when i wanted to go for a smoke I was directed to a nice spot to smoke. More

Trusted, Honest, reliable. I am a long time customer. I have purchased several vehicles and always use the service department. The cost is a little more but I find it worth it. They stand behind their work have purchased several vehicles and always use the service department. The cost is a little more but I find it worth it. They stand behind their work with out a hassle. More

Excellent service as always. Bill McGrath supervised my annual service and inspection sticker with his professional, knowledgeable and friendly manner, in keeping with many past visits. During this challen annual service and inspection sticker with his professional, knowledgeable and friendly manner, in keeping with many past visits. During this challenging time he is doing a truly excellent job. Many thanks! More

Outstanding service as usual. This visit made me nervous due to the COVID-19 situation and I feared that it would really slow down my service. Boy was I wrong. I thought that with This visit made me nervous due to the COVID-19 situation and I feared that it would really slow down my service. Boy was I wrong. I thought that with only the Service Manager doing the writing and assumed a skeleton staff in the shop, I'd wait all day. No way. I still got my quality video explaination of the work and they also found more problems that I did not even noticed. Well the work got done in the time they said it would take and my car felt fantastic to drive. Keep up the good work and stay safe. More

Five star service for sure... Bill is the nicest person I have ever encountered at any car dealership... I highly recommend getting your service done there.... have ever encountered at any car dealership... I highly recommend getting your service done there.... More

Fantastic service; gets the job done! This is a great team to service all of our VW vehicles. Great use of technology to communicate, full explanation of work to be done and anticipated pr This is a great team to service all of our VW vehicles. Great use of technology to communicate, full explanation of work to be done and anticipated pricing. Easy drop off and pick up; great customer waiting area, too. Best of all, the service managers are great people who take a personal interest in quality work and customer satisfaction. More