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Colonial Volkswagen of Westborough - Service Center

Westborough, MA

4.9
1,430 Reviews

1,430 Reviews of Colonial Volkswagen of Westborough - Service Center

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August 16, 2023

Awesome customer service sales and service Pierre is Sales is fabulous Jon and bill in service are very accommodating More

by EPOCONNOR5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pierre Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2023

Conducted service in a professional manner. Support individuals were accommodative and easy to work with. More

by tgriffin230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2023

Great people, they do a great job with your car and make you feel well cared for. They take the time to explain any unforeseen issues before proceeding with repairs. More

by mulhall.jessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2023

Pierre has been fantastic in helping me purchase my Golf. The process was easy and welcoming from beginning to end. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pierre Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2023

This is a great dealership with a smart, transparent service! I will continue visiting them as long as I own my VW. More

by krisrjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2023

Colonial representative are friendly, responsive and capable. I had a great experience leasing my new VW Taos from them. Pierre is a super sales rep! More

by phanner
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierre Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2023

Very knowledgeable professional staff, good communication, answered all my questions and concerns pertaining to the vehicle. More

by dlkohan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2023

Not a very positive experience at all! I would recommend going elsewhere to buy your car. More

by bkush9911
Recommend Dealer
No
Employees Worked With
Emile Salem
August 07, 2023

Last week, we were heading to Maine, but driver's side rear window would not close. Bad idea for rainy weather. Service advisor Jon Lacey slipped me into a busy schedule for repair. 3 hours later, I wa More

by CrowsNest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2023

Love the convenience of Nightowl drop off. Service team is always very helpful and knowledgeable. More

by Lonewol11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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