Colonial Volkswagen of Westborough - Service Center

Working with Bill was great. He kept me updated on my vehicle throughout the day. He kept me updated on my vehicle throughout the day. More

Have serviced the 2014 Touared TDI exclusively at Colonial VW and with the same service advisor from day one. Mr. Jon Lacey. Top notch professional and customer relation skills. Colonial VW and with the same service advisor from day one. Mr. Jon Lacey. Top notch professional and customer relation skills. More

Easy to schedule, communicative, friendly and empathetic to the fact that I was waiting during service. to the fact that I was waiting during service. More

Jon is a fantastic service writer. Always kept me aprised of what was going on and never left me stranded without the shuttle or a loaner. Colonial took care of regular maintenance i Always kept me aprised of what was going on and never left me stranded without the shuttle or a loaner. Colonial took care of regular maintenance items, as well as a few unexpected warranty items, and they made sure I was never without a ride. Dylan is also great to work with. More

Fantastic service as always! I still drive 40 minutes here instead of going anywhere else I still drive 40 minutes here instead of going anywhere else More

Hands down the best dealership service department around. I drive almost an hour for my service because it’s that trustworthy. And all Billy’s guys are super helpful and have a great bedside manner. Top notc I drive almost an hour for my service because it’s that trustworthy. And all Billy’s guys are super helpful and have a great bedside manner. Top notch service More

Very attentive salespeople, very good on detail, friendly and efficient. A very well run dealership. and efficient. A very well run dealership. More

Great service here Able to schedule when i need it. Issues promptly explained ansd resolved. Issues promptly explained ansd resolved. More

Excellent service experience Bill kept me informed of the progress and sent a video of the inspection process Highly recommend this facility the progress and sent a video of the inspection process Highly recommend this facility More

Bill was and always is a gentleman when representing Colonial VW. He is a good communicator and hard worker. Colonial VW. He is a good communicator and hard worker. More