Back

Colonial Volkswagen of Westborough - Service Center

Westborough, MA

4.9
1,450 Reviews

1,450 Reviews of Colonial Volkswagen of Westborough - Service Center

Sort by
February 03, 2023

Staff was helpful, courteous and efficient. Were able to quickly identify the issue and explained what needed to be done to fix it. Only time issue was they needed to order parts, but that is o More

by depps1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2023

Great experience, would recommend. If you are looking for a dealer with a understanding of and commitment to EVs, this is it. More

by law
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cal Angus
February 02, 2023

It’s a good dealership for servicing your vehicle and a lobby you can spend your waiting time. More

by RAJAS.KODALI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2023

Polite, great service, proactive. . always a pleasure to work with. Would recommend to all my friends More

by BRENDAARENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2023

Service was excellent with a nice waiting area and friendly staff. And my car was ready before originally thought. More

by BHAKALA22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2023

Cal was amazing to work with and super communicative! I couldn't be happier with my new car and the service he, and the other members of the Colonial VW team provided. More

by ap19
Recommend Dealer
Yes
Employees Worked With
Cal Angus
January 27, 2023

I have never experienced anything less than stellar service at Colonial, the service team are top notch! More

by B3STG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2023

Billy Mac is just the best! Thank you so so much for your wisdom and patience. We are so appreciative for all of your help. More

by otisopsed
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2023

I came back to Colonial because of my prior experience in buying a car from them. Colonial of Westborough for both sales and service sets a standard for others to follow. I believe my sales price was fair, More

by REDietrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pierre Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pender
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2023

Mark Schoenhammer made the whole sales experience stress . Bill Mcgrath made my service experience stress free and went out of his way to deliver that. More

by pthayer275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Schoenhammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
82
...