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Colonial Volkswagen of Westborough - Service Center

Westborough, MA

4.9
1,384 Reviews

1,384 Reviews of Colonial Volkswagen of Westborough - Service Center

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September 30, 2022

Great service experience and very nice people to work with. Overall I’m very satisfied. More

by jloban
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2022

The service was excellent as always. I do not have any thing more to add More

by CSKAUBITIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2022

Recall item fixed in less than 1. 5 hours. Very pleased with service and attentiveness. More

by jameswbaker3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2022

This was an expensive visit from what I originally was bringing my car in for. However, I trust this dealership. They earned my trust enough that when they identify I problem, I don't feel it's an attem More

by cprateau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2022

Professional, honest, & takes time to explain things. 200,000 mile car with convo as to fix vs move on and supported fixing and explained why More

by JPIPES79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2022

30 second drop off, work completed in timely manner, 30 second pickup, what more could you want! More

by Soup Impala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2022

love these guys, super fast and communicated well as to the status of the car and expected repair time More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2022

love these guys, super fast and communicate well as to the status of the car. Got the car detailed too, beautiful. More

by wpseery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cal Angus
September 03, 2022

I couldn't be happier with my new Jetta SEL or the people who sold me the car as well as the folks in the service department. This is the third VW that I've purchased from Colonial. Why go elsewhere? More

by neilclicks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Schoenhammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2022

Always a excellent experience. All the service advisors are helpful and friendly. Cost came in slightly lower than expected. More

by rdonham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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