Colonial West Chevrolet of Fitchburg

Good experience Tommie was good to work with. He was professional and courteous and did not make me feel pressured. I left with a car that felt like it was the right Tommie was good to work with. He was professional and courteous and did not make me feel pressured. I left with a car that felt like it was the right choice for me. More

Fast! Terry " The Go To Guy" was phenomenal to work with. He was able to keep me updated throughout the whole process and made the overall experience fantas Terry " The Go To Guy" was phenomenal to work with. He was able to keep me updated throughout the whole process and made the overall experience fantastic. More

The best I bought this vehicle at a private lot and went to see Terry at colonial west with a couple of questions. Terry took time out of his busy schedule to I bought this vehicle at a private lot and went to see Terry at colonial west with a couple of questions. Terry took time out of his busy schedule to come out to the vehicle and explain all of the options to me. It’s one thing to read a manual but hands on with someone that is knowledgeable about the product is a great help. Fantastic dealership with outstanding employees. More

Tommie Fountain was amazing Tommie was amazing with helping us find the right vehicle for us at this time, also he took the time to make sure we left with that vehicle when he pr Tommie was amazing with helping us find the right vehicle for us at this time, also he took the time to make sure we left with that vehicle when he promised we would leave with it. More

GMC 1500 Tommie Fountain and Carlos(finance officer)worked with me to get a deal on my pick up. They understood my position and worked towards an agreement, ho Tommie Fountain and Carlos(finance officer)worked with me to get a deal on my pick up. They understood my position and worked towards an agreement, honored by a handshake. The transition was effortless due to their experience. I look forward to establishing a relationship with this dealership. More

Outstanding dealership I bought a 2013 Silverado from Colonial West Chevrolet a few weeks ago. I've always been leery of large dealerships. Let me tell you, this one chan I bought a 2013 Silverado from Colonial West Chevrolet a few weeks ago. I've always been leery of large dealerships. Let me tell you, this one changed my opinion forever. Especially Gino Neagle, Caleb Rivera. These two gentlemen are out of this world helping buyers. They are both very up front and honest, and go over and above what they are suppose to do. And as a sales manager, and person, you call him with anything and it's done almost before you hang the phone up. He took time to go outside and show me the controls on this new truck I bought. And didn't try to rush me off. Tom Fountain wasn't even involved in the sale for me but still jumped right in to help me with all my questions. And last but far from least, if your a Vet, these people go out of their way to say thank you for your service. I'm a disabled Vet from the Marine Corps and I will never go anywhere else. This place makes you feel wanted and so do these three men. And last but also most important, they are there for you when the sale is over. What more can you ask for. Thank You Gentlemen for everything Ron Randall More

Salesman was grea, Dealer ship is good My Family and I went to this dealer to see a Chevy Tahoe. We were unpleasantly surprised at how little room was in the back of the Tahoe when the thir My Family and I went to this dealer to see a Chevy Tahoe. We were unpleasantly surprised at how little room was in the back of the Tahoe when the third row was up in use. so Terry suggested we look at the Chevy Traverse. They had a few used ones and we liked the one we test drove. We left that day with a new car to search and compare. We ended up purchasing a 2015 from Terry that had features we wanted and they fit it in to a price i was happy with. he worked hard to get it done, and when i told him i could only be there till 11:00 am on the day we picked it up he made it happen. We were out of there at 10:55 with a clean nice new car for my family. Thank you Terry. You Rock. More

Colonial West Chevrolet Fitchburg was very helpful! Frank was my sales rep and he did an outstanding job. He listened to my needs and recommended to the truck I wanted. I purchased a 14' Checy Silverado Frank was my sales rep and he did an outstanding job. He listened to my needs and recommended to the truck I wanted. I purchased a 14' Checy Silverado 1500 Crew Cab for better than a fair price deal. The finance was helpful, smooth transaction and did not make me wait around. I have 3 kids and it's difficult for me to drag them around. Frank and I kept in touch and made sure my time was used right. I recommend this dealership and look for Frank he is very helpful and will match you with what you need. Andrew from Lunenburg, Ma. More

Terry is the man! He made things happen. He made sure we were satisfied with the vehicle we purchased . We love it. We would go back to him in the future! He made things happen. He made sure we were satisfied with the vehicle we purchased . We love it. We would go back to him in the future! More

Comfortable truck buying experience Terry went above and beyond to make sure that all questions and concerns were addressed, even after company hours. He was always easy to contact and h Terry went above and beyond to make sure that all questions and concerns were addressed, even after company hours. He was always easy to contact and had my best interests in mind when helping me choose the right vehicle. I would highly recommend Mr. Locher to any customer who is interested in purchasing/leasing a vehicle from Colonial West Chevrolet. More