Columbia Ford Kia

I bought a used car from Colombia Ford. Henry, Jake and Jimmie are fantastic to work with. Ryan however was very unknowledgeable about what they had in stock. Once I found a car they had and showed it to h Jimmie are fantastic to work with. Ryan however was very unknowledgeable about what they had in stock. Once I found a car they had and showed it to him, I ended up buying it because I loved the car, again, I found it. After having the car for 5 days I had to bring it back into the shop for some cosmetic issues they said they would fix. They had the car for over two weeks and didn’t fix one of the issues because Ryan told the service department the wrong issue. I needed the inside passenger door handle fixed, and I even provided him with a picture of the problem. He then went on to say I sent him a picture of the outside handle and the issue wasn’t fixed until we called to ask when we could pick up the car, the picture I provided clearly shows the inside, I have the text messages to prove it. He realized that the pictures I sent him were correct and that he messed it up. After having my car for over 2 weeks, they fixed the problem. All in all, I had a terrible experience with Ryan specifically, but my overall experience with Colombia Ford was fantastic as always, seeing as my family has now gotten 3 cars from them, and will continue to buy from them, just with a different sales person. More

Dave was awesome! Knowledgeable about the car and was upfront about everything. I didn’t feel pressured in anyway and I was appreciative the way they treated me as a valued customer. It was nice to see h upfront about everything. I didn’t feel pressured in anyway and I was appreciative the way they treated me as a valued customer. It was nice to see how excited they were for me when I purchased the car. In my mind, they are how any dealership should operate and help customers. Highly recommend. More

Walked into the showroom and met Edward. What I most appreciate is the straight forward response to questions and also relevant advise. Very professional Will be back! appreciate is the straight forward response to questions and also relevant advise. Very professional Will be back! More

A VISIT FOR AN OIL CHANGE PEOPLE ARE ALWAYS FRIENDLY AND KNOW WHAT THEY ARE TELLING ME ABOUT MY CAR. THEY HAVE A NICE CLEAN AREA FOR ME TO WORK IN AS I WAIT OR A RIDE HOME IF PEOPLE ARE ALWAYS FRIENDLY AND KNOW WHAT THEY ARE TELLING ME ABOUT MY CAR. THEY HAVE A NICE CLEAN AREA FOR ME TO WORK IN AS I WAIT OR A RIDE HOME IF IT WILL BE A LONG SERVICE. More

Would use again for warranty work. Quick and professional; able to get a convenient appointment. CPO Kia, dealer was honorable to correct a improperly stored seatbelt from prep- required unbolti professional; able to get a convenient appointment. CPO Kia, dealer was honorable to correct a improperly stored seatbelt from prep- required unbolting rear seat. More

Columbia ford service was very accommodating when I had an issue with my door lock freezing. They quickly scheduled me to come in even though they didn’t have any open appointments. an issue with my door lock freezing. They quickly scheduled me to come in even though they didn’t have any open appointments. More

Great place very welcoming salesman are not pushy. My salesman (munk) aka Dave he was a great guy to work with he took all my questions and had the right answers over all experience was a 10+ salesman (munk) aka Dave he was a great guy to work with he took all my questions and had the right answers over all experience was a 10+ More

Great service department friendly people and overall great business. We have been part of ford for a long time and we have had John Senick as our salesman and he is a great man. Thanks John for all you great business. We have been part of ford for a long time and we have had John Senick as our salesman and he is a great man. Thanks John for all you do More

First time buying a car from a dealership and I had a great experience with everyone involved in my purchase of a car. The salesman made sure I got what I was looking for and with good timing. great experience with everyone involved in my purchase of a car. The salesman made sure I got what I was looking for and with good timing. More

It was our first experience at your dealership and we were very impressed with the way Jose handled our issue. We have spoken very highly to others about our experience. were very impressed with the way Jose handled our issue. We have spoken very highly to others about our experience. More