Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Columbia Ford Kia
Columbia, CT
3,589 Reviews
We here at Columbia Ford KIA are here to serve you. We are a top of the line Connecticut New and Used car dealer. We also have one of the largest used car inventories in the state. Let us know what you are looking for and we will be happy to assist you. Some things that set us apart from other dealers it that we will take ANYTHING in trade towards the purchase of your vehicle. Also we will buy your car even if you don't buy ours!! Can't make it down to Columbia Ford KIA to test drive a car?? Not a problem, we will have someone bring the vehicle to you at home or work so that you can test drive the vehicle. These are just a couple things that set us apart from our competition. Give us a call or stop by today!!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,588 reviews
February 01, 2018
Oil change My service was performed in a professional and timely manner . I highly recommend this dealership and it's service center, the entire staff was friend My service was performed in a professional and timely manner . I highly recommend this dealership and it's service center, the entire staff was friendly and helpful More
by leo
Employees Worked With
January 31, 2018
Purchased a new Optima The staff is friendly and not pushy to get you to buy a vehicle. This is my second vehicle I purchased from Columbia Ford because of their sales and The staff is friendly and not pushy to get you to buy a vehicle. This is my second vehicle I purchased from Columbia Ford because of their sales and service department . More
by pamcar
January 31, 2018
Excellent experience!!! Above and beyond Everyone I met went ABOVE AND BEYOND to create such a great car purchasing experience. Each individual was so genuine and helpful in their guidance an Everyone I met went ABOVE AND BEYOND to create such a great car purchasing experience. Each individual was so genuine and helpful in their guidance and assistance in helping me find the best car for me and my lifestyle. These guys ROCK! More
by Mary Brown
Employees Worked With
Other Employees :
Steven J. Murphy Sr., Henry Gregoire
January 31, 2018
Just bought new suv & Columbia Ford is the best ! I have purchased many vehicles from Columbia Ford through Ed Carpenter as my salesman. Ed is the best at what he does!! simple, easy transaction, an I have purchased many vehicles from Columbia Ford through Ed Carpenter as my salesman. Ed is the best at what he does!! simple, easy transaction, and would never look to use anyone else!! If you want the best, Call Ed Carpenter at Columbia Ford !!! More
by DeanV
Employees Worked With
Other Employees :
Edward Carpenter, Jake Gurzler, Edward Carpenter
January 31, 2018
incredible experiance I came from long island ny to purchase my new f-350 pickup.. tony mauro and the whole columbia sales team were incredible. The dealership was beautifu I came from long island ny to purchase my new f-350 pickup.. tony mauro and the whole columbia sales team were incredible. The dealership was beautiful, clean and organized. Dealerships from all over should watch and learn what professionalism is when it comes to selling cars and dealing with people. Tony, Henry, Jake, and everyone at columbia, thank you for all you have done for me.. Jordan More
by profilin04
January 30, 2018
Utterly terrible I just recently purchased a 2012 dodge charger from these guys and they removed the $600 aftermarket headlights and $1600 Brembo breaks without inform I just recently purchased a 2012 dodge charger from these guys and they removed the $600 aftermarket headlights and $1600 Brembo breaks without informing me. More
by BRIAN8796
January 29, 2018
Great service Went in for a oil change. Did not realize I still had two free ones left that came with my car purchase. They still treated me like I was a paying cu Went in for a oil change. Did not realize I still had two free ones left that came with my car purchase. They still treated me like I was a paying customer. Told me my car would be about a hour,but it was done in 40 minutes. Made it to work on time. More
by Snorstrom
Employees Worked With
Dylan T., Rachel Rolli
January 29, 2018
Great experience. I love that there is a cafe to get a snack and drink while you wait. Comfortable waiting room. Car waa done quickly and returned cleaned. I love that there is a cafe to get a snack and drink while you wait. Comfortable waiting room. Car waa done quickly and returned cleaned. More
by Heather Spalding
Employees Worked With
January 29, 2018
Wonderful Customer Service My experience was wonderful. I was approached in a very friendly manner when I entered the dealership. The salesman was able to give me the informatio My experience was wonderful. I was approached in a very friendly manner when I entered the dealership. The salesman was able to give me the information I requested regarding the models present. He was also able to work with a monhly payment I was comfortable with. Was offered water and snacks during the process of credit verification and was taken in a tour of the dealership and thier vehicle service area. More
by Felix Lopez
January 28, 2018
Always a Pleasure I came to Ford a few weeks ago to fix something on my car under my warranty and to get pricing on a few things I hope to do with my car in the future. I came to Ford a few weeks ago to fix something on my car under my warranty and to get pricing on a few things I hope to do with my car in the future. They were so nice and funny and made me comfortable that I was being given quality service and not being swindled (as I sometimes fear with mechanics as a woman). This most recent visit was for an oil change and to get my license plate bracket installed on the front of my car. They were so nice, expedient and even topped off all my fluids. When they realized my birthday was a few days away they gave me a complimentary voucher for a free car wash to drive in style for my birthday. I love them here and I will continue to get my 2017 Ford Escape serviced at Columbi Ford. More
by angelicam91
