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Columbia Ford Kia
Columbia, CT
3,588 Reviews
We here at Columbia Ford KIA are here to serve you. We are a top of the line Connecticut New and Used car dealer. We also have one of the largest used car inventories in the state. Let us know what you are looking for and we will be happy to assist you. Some things that set us apart from other dealers it that we will take ANYTHING in trade towards the purchase of your vehicle. Also we will buy your car even if you don't buy ours!! Can't make it down to Columbia Ford KIA to test drive a car?? Not a problem, we will have someone bring the vehicle to you at home or work so that you can test drive the vehicle. These are just a couple things that set us apart from our competition. Give us a call or stop by today!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 3,588 reviews
December 01, 2017
Excellent purchasing experience. Every aspect of the process from beginning to end went smoothly. The staff is excellent and worked hard to meet my needs on vehicle, price, financing, Every aspect of the process from beginning to end went smoothly. The staff is excellent and worked hard to meet my needs on vehicle, price, financing, and trade. This is the second car that I have purchased from Columbia even though they are over an hour drive away and there are many closer Ford dealers that I could choose. Definitely recommended. More
by Kevin F
December 01, 2017
Nice place, pleasant experience. Probably one of the nicest dealers around, good inventory, good people, this is my second time purchasing a car from Ed Carpender,, if you purchase o Probably one of the nicest dealers around, good inventory, good people, this is my second time purchasing a car from Ed Carpender,, if you purchase or service your car there, the dealership seems to be well organized,and you can have lunch at the Thunderbird café if you like. More
by Tomdiiorio
November 30, 2017
Amazing service This dealer and my sales person did everything I needed. They helped me out in every way possible to get me into a great car. I’m so glad a went with This dealer and my sales person did everything I needed. They helped me out in every way possible to get me into a great car. I’m so glad a went with Columbia Ford. More
by JWolf
November 29, 2017
Matt Milici very friendly and helpful. I leased a 2018 KIA FORTE. It is my first time leasing. So far I am very with the car. I enjoyed a lunch (on the house) in the Thunderbird, very good. I leased a 2018 KIA FORTE. It is my first time leasing. So far I am very with the car. I enjoyed a lunch (on the house) in the Thunderbird, very good. More
by gbailey
November 28, 2017
They're very efficient it was a very nice easy experience It was very easy I had my vehicle serviced they were very efficient very pleasant and professional. I would definitely recommend Gates dealership two It was very easy I had my vehicle serviced they were very efficient very pleasant and professional. I would definitely recommend Gates dealership two friends,, for I will be a returning customer. More
by Car 123
Employees Worked With
November 26, 2017
Honest service I take my 2014 escape here. Customer service from entering door to thunderbird cafe to paying for your service when leaving. All offer great customer I take my 2014 escape here. Customer service from entering door to thunderbird cafe to paying for your service when leaving. All offer great customer service. As an Uber driver I need to make sure my vehicle is ready or what could be done in near future . I have a a budget and let them know what is can do. Honesty with them brings honesty back to me!! More
by Gary
November 23, 2017
Great service, quick and courteous They got me in fast, treated me well and performed the service in short order. Questions were answered quickly and the cafe had a great breakfast. They got me in fast, treated me well and performed the service in short order. Questions were answered quickly and the cafe had a great breakfast. More
by Charles M Montalbano
November 20, 2017
Great Always have a good time talking with Bobby and the service was great and pretty quick was only in there for less then a hr and I was on my way Always have a good time talking with Bobby and the service was great and pretty quick was only in there for less then a hr and I was on my way More
by Rcmadness2666
November 20, 2017
extremely nice people It was extremely easy to work with Jimmie, Steve and Jake at Columbia Ford. Felt very comfortable and was treated very respectfully. I would have no p It was extremely easy to work with Jimmie, Steve and Jake at Columbia Ford. Felt very comfortable and was treated very respectfully. I would have no problem making another purchase from Columbia Ford. More
by ed
November 19, 2017
Lost faith in my dealer Well this vehicle was purchased from Columbia ford. And I bought a 2017 f250. Got a flyer in the mail about a 39.99 oil change and thorough vehicle Well this vehicle was purchased from Columbia ford. And I bought a 2017 f250. Got a flyer in the mail about a 39.99 oil change and thorough vehicle inspection with topping off the fluids. After leaving my explorer wouldn’t start. Just clicked. So i installed a brand new battery. Noticed it was a gallon low on antifreeze. And 1/2 a quart low on oil. Lost all faith in my dealer. The checklist was filled out as good condition with everything full and ready to drive. I do not understand why people can not do what they claim they have done. I will never have columbia inspect my vehicle or change my oil again More
by Kevin Schadtle
Employees Worked With
Rachel Rolli
