Columbia Ford Kia

Excellent Service I brought my car in for routine servicing (oil change, tire rotation, point check, air filter change). It was done in a timely manner. The staff was k I brought my car in for routine servicing (oil change, tire rotation, point check, air filter change). It was done in a timely manner. The staff was kind, patient (with my extremely gregarious daughter), and courteous. The atmosphere was comfortable, and my daughter enjoyed her pasta salad from the cafe while we waited. It was a nice visit. More

Ed Carpenter, very engaged salesman during sales process. He made sure that all questions were answered. My wife and me were very impressed with the dealership and sales staff. The sales process went very smo He made sure that all questions were answered. My wife and me were very impressed with the dealership and sales staff. The sales process went very smoothly. Overall experience earned very high marks. Wayne and Myra Brandt More

Great customer service Very attentive to what I wanted and got exactly that but was in the price budget that I needed. Explained everything to me and was very helpful Very attentive to what I wanted and got exactly that but was in the price budget that I needed. Explained everything to me and was very helpful More

Service Very respectful and courteous. Quick service. I didn't have to wait very long at all. I will be coming back for all my service needs. Very respectful and courteous. Quick service. I didn't have to wait very long at all. I will be coming back for all my service needs. More

Fast, friendly, knowledgeable service. Columbia Ford Kia always provides friendly, fast, and knowledgeable service in a very comfortable setting. I had a very nice, reasonably priced break Columbia Ford Kia always provides friendly, fast, and knowledgeable service in a very comfortable setting. I had a very nice, reasonably priced breakfast in their cafe while I waited. The cost of the repairs is reasonable, and I have never felt pressured to have a service performed that was not necessary or unexpected. The repairs performed are the repairs that I had taken the car in for, and I am especially grateful for this feature of Columbia Ford/Kia's service. More

Above and beyond Everyone at Columbia Ford, from sales to service and everything in between, are by far the most helpful, friendly, and genuinely awesome people I’ve e Everyone at Columbia Ford, from sales to service and everything in between, are by far the most helpful, friendly, and genuinely awesome people I’ve ever had the pleasure of doing business with. They truly do go above and beyond what we all know as customer service to ensure their customers, or as I like to think now; family, are satisfied, informed, and happy. I can’t thank everyone enough for their roles in assisting me in rectifying my vehicle situation. You honestly have a new loyal customer for life. Thank you ! More

Great service center The servive at Columbia Ford has always been top notch. They always work seamlessly with my fleet company for regular maintenance as well as any other The servive at Columbia Ford has always been top notch. They always work seamlessly with my fleet company for regular maintenance as well as any other issues. They are always courteous and professional doing all they can to make you happy. More

Back Bumper Damage Needed the bumper fixed from a small accident. Quick estimate and then waited for a good day to drop off. I called on a Wednesday and asked if I cou Needed the bumper fixed from a small accident. Quick estimate and then waited for a good day to drop off. I called on a Wednesday and asked if I could drop off Friday. They said it was fine and I was hoping to get back by Tuesday as we were on vacation those days and need to get back to work Wednesday. I had my reservations but they said they would try to get it done in that time frame. Tuesday afternoon came and I received the call it was all set. Car looked great, done in a timely manner, and the staff was friendly and accommodating. Would not hesitate to use them again or refer Columbia to my friends and family. More

Wonderful experience The staff is always professional and I really enjoy doing business with this dealership. My needs are always met with great enthusiasm and I have to The staff is always professional and I really enjoy doing business with this dealership. My needs are always met with great enthusiasm and I have to say that I have a good time whenever I have to go to Columbia Ford kia. More

Buying Kia at dealership I was very pleased working with Tim. He was a great guy to work with. He was sincere and took the time to answer our questions and explained the new v I was very pleased working with Tim. He was a great guy to work with. He was sincere and took the time to answer our questions and explained the new vehicle to us. More